§  7.21   Formal complaints, applicability of § § 1.720 through 1.736 of this
chapter.

   Formal complaints against a manufacturer or provider, as defined under
   this subpart, may be filed in the form and in the manner prescribed
   under § § 1.720 through 1.736 of this chapter. Commission staff may
   grant waivers of, or exceptions to, particular requirements under
   § § 1.720 through 1.736 for good cause shown; provided, however, that
   such waiver authority may not be exercised in a manner that relieves,
   or has the effect of relieving, a complainant of the obligation under
   § § 1.720 and 1.728 of this chapter to allege facts which, if true, are
   sufficient to constitute a violation or violations of section 255 of
   the Act or this chapter.