Goto Section: 32.6622 | 32.6720 | Table of Contents
FCC 32.6623
Revised as of October 1, 2011
Goto Year:2010 |
2012
§ 32.6623 Customer services.
(a) This account shall include costs incurred in establishing and
servicing customer accounts. This includes:
(1) Initiating customer service orders and records;
(2) Maintaining and billing customer accounts;
(3) Collecting and investigating customer accounts, including
collecting revenues, reporting receipts, administering collection
treatment, and handling contacts with customers regarding adjustments
of bills;
(4) Collecting and reporting pay station receipts; and
(5) Instructing customers in the use of products and services.
(b) This account shall also include amounts paid by interexchange
carriers or other exchange carriers to another exchange carrier for
billing and collection services. Subsidiary record categories shall be
maintained in order that the entity may separately report interstate
and intrastate amounts. Such subsidiary record categories shall be
reported as required by part 43 of this Commission's rules and
regulations.
[ 69 FR 44608 , July 27, 2004]
Goto Section: 32.6622 | 32.6720
Goto Year: 2010 |
2012
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