Goto Section: 54.403 | 54.407 | Table of Contents
FCC 54.405
Revised as of October 1, 2011
Goto Year:2010 |
2012
§ 54.405 Carrier obligation to offer Lifeline.
All eligible telecommunications carriers shall:
(a) Make available one Lifeline service, as defined in § 54.401, per
qualifying low-income consumer that is not currently receiving Lifeline
service from that or any other eligible telecommunications carrier, and
(b) Publicize the availability of Lifeline service in a manner
reasonably designed to reach those likely to qualify for the service.
(c) Notify Lifeline subscribers of impending termination of Lifeline
service if the carrier has a reasonable basis to believe that the
subscriber no longer meets the Lifeline-qualifying criteria, as
described in § 54.409. Notification of impending termination shall be
in the form of a letter separate from the subscriber's monthly bill. A
carrier providing Lifeline service in a state that has dispute
resolution procedures applicable to Lifeline termination, that
requires, at a minimum, written notification of impending termination,
must comply with the applicable state requirements.
(d) Allow subscribers 60 days following the date of the impending
termination letter required in paragraph (c) of this section in which
to demonstrate continued eligibility. Subscribers making such a
demonstration must present proof of continued eligibility to the
carrier consistent with applicable state or federal verification
requirements, as described in § 54.410(c). Carriers must terminate
subscribers who fail to demonstrate continued eligibility within the
60-day time period. A carrier providing Lifeline service in a state
that has dispute resolution procedures applicable to Lifeline
termination must comply with the applicable state requirements.
(e) De-enrollment. Notwithstanding § 54.405(c) and (d) of this section,
upon notification by the Administrator to any ETC in any state that a
subscriber is receiving Lifeline service from another eligible
telecommunications carrier and should be de-enrolled from participation
in that ETC's Lifeline program, the ETC shall de-enroll the subscriber
from participation in that ETC's Lifeline program within 5 business
days. An ETC shall not be eligible for Lifeline reimbursement as
described in § § 54.403 and 54.407 for any de-enrolled subscriber
following the date of that subscriber's de-enrollment.
[ 65 FR 47905 , Aug. 4, 2000, as amended at 69 FR 34600 , June 22, 2004;
76 FR 38046 , June 29, 2011]
Goto Section: 54.403 | 54.407
Goto Year: 2010 |
2012
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