Goto Section: 64.4002 | 64.4004 | Table of Contents
FCC 64.4003
Revised as of October 1, 2011
Goto Year:2010 |
2012
§ 64.4003 Notification obligations of IXCs.
To the extent that the information is reasonably available to an IXC,
the IXC shall provide to a LEC the customer account information
described in this section consistent with § 64.4004. Nothing in this
section shall prevent an IXC from providing additional customer account
information to a LEC to the extent that such additional information is
necessary for billing purposes or to properly execute a customer's PIC
Order.
(a) IXC-submitted PIC Order. When a customer contacts an IXC to
establish interexchange service on a presubscribed basis, the IXC
selected must submit the customer's properly verified PIC Order ( see
47 CFR 64.1120(a)) to the customer's LEC, instructing the LEC to
install or change the PIC for the customer's line(s) to that IXC. The
notification provided by the IXC to the LEC must contain all of the
information necessary to properly execute the Order including but not
limited to:
(1) The customer's billing telephone number or working telephone number
associated with the lines or terminals that are to be presubscribed to
the IXC;
(2) The date of the IXC-submitted PIC Order;
(3) The jurisdictional scope of the PIC Order ( i.e, intraLATA and/or
interLATA and/or international); and
(4) The carrier identification code of the submitting IXC.
(b) Customer contacts IXC to cancel PIC and to select no-PIC status.
When an end user customer contacts an IXC to discontinue interexchange
service on a presubscribed basis, the IXC must confirm that it is the
customer's desire to have no PIC and, if that is the case, the IXC must
notify the customer's LEC. The IXC also is encouraged to instruct the
customer to notify his LEC. An IXC may satisfy this requirement by
establishing a three-way call with the customer and the customer's LEC
to confirm that it is the customer's desire to have no PIC and, where
appropriate, to provide the customer the opportunity to withdraw any
PIC freeze that may be in place. The notification provided by the IXC
to the LEC must contain the customer account information necessary to
properly execute the cancellation Order including but not limited to:
(1) The customer's billing telephone number or working telephone number
associated with the lines or terminals that are affected;
(2) The date of the IXC-submitted PIC removal Order;
(3) The jurisdictional scope of the PIC removal Order ( i.e. ,
intraLATA and/or interLATA and/or international); and
(4) The carrier identification code of the submitting IXC.
[ 70 FR 32263 , June 2, 2005; 70 FR 54301 , Sept. 14, 2005]
Effective Date Notes: 1. At 70 FR 32263 , June 2, 2005, § 64.4003, was
added. This text contains information collection and recordkeeping
requirements and will not become effective until approval has been
given by the Office of Management and Budget.
2. At 70 FR 54301 , Sept. 14, 2005, in § 64.4003, the introductory text,
(a) introductory text, (a)(2), (a)(3), (b) introductory text, (b)(2)
and (b)(3) were corrected. This text contains information collection
and recordkeeping requirements and will not become effective until
approval has been given by the Office of Management and Budget.
Goto Section: 64.4002 | 64.4004
Goto Year: 2010 |
2012
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