§ 14.10   Definitions.

   (a) The term accessible shall have the meaning provided in § 14.21(b).

   (b) The term achievable shall mean with reasonable effort or expense, as
   determined by the Commission. In making such a determination, the Commission
   shall consider:

   (1) The nature and cost of the steps needed to meet the requirements of
   section 716 of the Act and this part with respect to the specific equipment
   or service in question;

   (2) The technical and economic impact on the operation of the manufacturer
   or provider and on the operation of the specific equipment or service in
   question, including on the development and deployment of new communications
   technologies;

   (3) The type of operations of the manufacturer or provider; and

   (4) The extent to which the service provider or manufacturer in question
   offers  accessible services or equipment containing varying degrees of
   functionality and features, and offered at differing price points.

   (c) The term advanced communications services shall mean:

   (1) Interconnected VoIP service, as that term is defined in this section;

   (2)  Non-interconnected  VoIP service, as that term is defined in this
   section;

   (3) Electronic messaging service, as that term is defined in this section;
   and

   (4) Interoperable video conferencing service, as that term is defined in
   this section.

   (d) The term application shall mean software designed to perform or to help
   the user perform a specific task or specific tasks, such as communicating by
   voice, electronic text messaging, or video conferencing.

   (e) The term compatible shall have the meaning provided in § 14.21(d).

   (f) The term customer premises equipment shall mean equipment employed on
   the premises of a person (other than a carrier) to originate, route, or
   terminate telecommunications.

   (g) The term customized equipment or services shall mean equipment and
   services  that  are produced or provided to meet unique specifications
   requested by a business or enterprise customer and not otherwise available
   to the general public, including public safety networks and devices.

   (h) The term disability shall mean a physical or mental impairment that
   substantially  limits  one  or more of the major life activities of an
   individual; a record of such an impairment; or being regarded as having such
   an impairment.

   (i) The term electronic messaging service means a service that provides
   real-time  or  near  real-time non-voice messages in text form between
   individuals over communications networks.

   (j) The term end user equipment shall mean equipment designed for consumer
   use. Such equipment may include both hardware and software components.

   (k)  The  term  hardware  shall mean a tangible communications device,
   equipment, or physical component of communications technology, including
   peripheral devices, such as a smart phone, a laptop computer, a desktop
   computer, a screen, a keyboard, a speaker, or an amplifier.

   (l) The term interconnected VoIP service shall have the same meaning as in
   § 9.3 of this chapter, as such section may be amended from time to time.

   (m)  An  interoperable video conferencing service means a service that
   provides real-time video communications, including audio, to enable users to
   share information of the user's choosing.

   (n) The term manufacturer shall mean an entity that makes or produces a
   product, including equipment used for advanced communications services,
   including end user equipment, network equipment, and software.

   (o) The term network equipment shall mean equipment facilitating the use of
   a network, including, routers, network interface cards, networking cables,
   modems, and other related hardware. Such equipment may include both hardware
   and software components.

   (p) The term nominal cost in regard to accessibility and usability solutions
   shall mean small enough so as to generally not be a factor in the consumer's
   decision  to  acquire a product or service that the consumer otherwise
   desires.

   (q) A non-interconnected VoIP service is a service that:

   (1) Enables real-time voice communications that originate from or terminate
   to the user's location using Internet protocol or any successor protocol;
   and

   (2) Requires Internet protocol compatible customer premises equipment; and

   (3) Does not include any service that is an interconnected VoIP service.

   (r) The term peripheral devices shall mean devices employed in connection
   with equipment, including software, covered by this part to translate,
   enhance, or otherwise transform advanced communications services into a form
   accessible to individuals with disabilities.

   (s)  The  term  service  provider  shall  mean  a provider of advanced
   communications  services  that  are offered in or affecting interstate
   commerce, including a provider of applications and services that can be used
   for  advanced  communications services and that can be accessed (i.e.,
   downloaded or run) by users over any service provider network.

   (t) The term software shall mean programs, procedures, rules, and related
   data and documentation that direct the use and operation of a computer or
   related device and instruct it to perform a given task or function.

   (u) The term specialized customer premises equipment shall mean customer
   premise equipment which is commonly used by individuals with disabilities to
   achieve access.

   (v) The term usable shall have the meaning provided in § 14.21(c).

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Subpart C—Implementation Requirements—What Must Covered Entities Do?

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