Goto Section: 64.613 | 64.617 | Table of Contents
FCC 64.615
Revised as of October 2, 2015
Goto Year:2014 |
2016
§ 64.615 TRS User Registration Database and administrator.
(a) TRS User Registration Database. (1) VRS providers shall validate the
eligibility of the party on the video side of each call by querying the TRS
User Registration Database on a per-call basis. Emergency 911 calls are
excepted from this requirement.
(i) Validation shall occur during the call setup process, prior to the
placement of the call.
(ii) If the eligibility of at least one party to the call is not validated
using the TRS User Registration Database, the call shall not be completed,
and the VRS provider shall either terminate the call or, if appropriate,
offer to register the user if they are able to demonstrate eligibility.
(iii) Calls that VRS providers are prohibited from completing because the
user's eligibility cannot be validated shall not be included in speed of
answer calculations and shall not be eligible for compensation from the TRS
Fund.
(2) The administrator of the TRS User Registration Database shall assign a
unique identifier to each user in the TRS User Registration Database.
(3) Data integrity. (i) Each VRS provider shall request that the
administrator of the TRS User Registration Database remove from the TRS User
Registration Database user information for any registered user:
(A) Who informs its default provider that it no longer wants use of a
ten-digit number for TRS services; or;
(B) For whom the provider obtains information that the user is not eligible
to use the service.
(ii) The administrator of the TRS User Registration Database shall remove
the data of:
(A) Any user that has neither placed nor received a VRS or point to point
call in a one year period; and
(B) Any user for which a VRS provider makes a request under paragraph
(a)(3)(i) of this section.
(4) VRS providers may query the TRS User Registration Database only for the
purposes provided in this subpart, and to determine whether information with
respect to its registered users already in the database is correct and
complete.
(5) User verification. (i) The TRS User Registration Database shall have the
capability of performing an identification verification check when a VRS
provider or other party submits a query to the database about an existing or
potential user.
(ii) VRS providers shall not register individuals that do not pass the
identification verification check conducted through the TRS User
Registration Database.
(iii) VRS providers shall not seek compensation for calls placed by
individuals that do not pass the identification verification check conducted
through the TRS User Registration Database.
(b) Administration—(1) Terms of administration. The administrator of the TRS
User Registration Database shall administer the TRS User Registration
Database pursuant to the terms of its contract.
(2) Compensation. The TRS Fund, as defined by § 64.604(a)(5)(iii) of this
subpart, may be used to compensate the administrator of the TRS User
Registration Database for the reasonable costs of administration pursuant to
the terms of its contract.
[ 78 FR 40609 , July 5, 2013]
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Goto Section: 64.613 | 64.617
Goto Year: 2014 |
2016
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