§  95.311   Correspondence and notices from the FCC.

   Operators of Personal Radio Service stations must respond to and comply
   with official communications from the FCC.

   (a) The FCC may send a letter to the operator of a Personal Radio
   Service station requesting specific information about the Personal
   Radio Service station or its operation. Upon receipt of such a letter,
   the operator must respond in writing to the FCC office that sent the
   letter, within the time period stated in the letter. The written
   response must contain the information requested by the FCC, must be
   complete in itself, and should not rely on references to other
   communications or notices.

   (b) If it appears to the FCC that the operator of a Personal Radio
   Services station has violated the Communications Act or the FCC's
   rules, the FCC may send that operator an official notice concerning the
   apparent violation. Upon receipt of such official notice, the operator
   must respond in writing to the FCC office that sent the letter, within
   the time period stated in the letter and comply with all instructions
   in the notice concerning the response. The written response must
   contain a complete written statement that fully addresses each
   violation, reports any action that the operator has taken to correct
   the violation and to prevent it from happening again, and any other
   pertinent information, such as other operators or stations that may
   have caused the violation.

   (c) If the FCC notifies the operator of a Personal Radio Service
   station that the station is causing interference for technical reasons,
   the operator must follow all instructions in the official notice. The
   operator must comply with restricted hours of station operation if so
   specified in the official notice. The notice may require the operator
   to stop operating the station until technical adjustments or repairs
   have been made to the station equipment, such that the technical
   problem is corrected.