FCC Web Documents citing 64.605

as compiled by hallikainen.com/FccRules on 2012 06 01

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  • to the TRS user what the called party says. With Internet-based TRS, calls between the relay provider and the person with a hearing or speech disability are made via the Internet. The two most commonly used forms of TRS are Internet Protocol Relay (IP Relay) and Video Relay Service (VRS). This Enforcement Advisory highlights key emergency calling requirements. See section 64.605 of the Commission's rules, 47 C.F.R. § 64.605, for a comprehensive list of all emergency calling requirements applicable to Internet-based TRS providers. Certain of the requirements only apply to IP Relay (text-to-voice) and VRS providers. ``All 911 calls'' is defined as ``any communications initiated by [a] VRS or IP Relay user dialing 911.'' See 47 C.F.R. § 64.605(b)(2)(ii). Internet-based TRS
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  • Commission will accept applications for the renewal of state telecommunications relay services (TRS) program certifications from July 26, 2002 until October 1, 2002. Current state certifications expire July 26, 2003. The Commission's rules provide that states may apply for a renewal of their certified state TRS program one year prior to the expiration of their current certification. See 47 C.F.R.§ 64.605(c). To facilitate the processing of applications, the Commission will accept applications until October 1, 2002. Requirements for FCC Certification The Commission's rules for the provision of TRS, pursuant to Title IV of the Americans with Disabilities Act, 47 U.S.C. § 225, are codified at 47 C.F.R. §§ 64.601-605. Pursuant to 47 C.F.R. § 64.605(b), a state desiring certification of its
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  • OF CERTIFICATION OF STATE TELECOMMUNICATIONS RELAY SERVICE (TRS) PROGRAMS CC DOCKET NO. 98-67 Notice is hereby given that the applications for certification of state Telecommunication Relay Services (TRS) programs of the states listed below have been granted, subject to the condition described below, pursuant to Title IV of the Americans with Disabilities Act (ADA), 47 U.S.C. § 225(f)(2), and section 64.605(b) of the Commission's rules, 47 C.F.R. § 64.605(b). The Commission will provide further Public Notice of the certification of the remaining applications for certification once final review of those states' submissions has been completed. On the basis of the state applications, the Commission has determined that: The TRS program of the states meet or exceed all operational, technical, and functional
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  • office that receives complaints, grievances, inquiries and suggestions; the voice, TTY and fax numbers for that office; the e-mail address; and the physical address to which correspondence should be sent. The Commission must be notified each time there is a change in any of this required information. The Commission also reminds state TRS programs that pursuant to 47 C.F.R. § 64.605(f) state TRS programs must notify the Commission of any substantive changes in their TRS programs within 60 days of when they occur, and must certify that the state TRS program continues to meet federal minimum standards after implementing the substantive change. , and should include the following words in the body of the message, "get form ." A
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  • OF CERTIFICATION OF STATE TELECOMMUNICATIONS RELAY SERVICE (TRS) PROGRAMS CC DOCKET NO. 98-67 Notice is hereby given that the applications for certification of state Telecommunication Relay Services (TRS) programs of the states listed below have been granted, subject to the condition described below, pursuant to Title IV of the Americans with Disabilities Act (ADA), 47 U.S.C. § 225(f)(2), and section 64.605(b) of the Commission's rules, 47 C.F.R. § 64.605(b). The Commission will provide further Public Notice of the certification of the remaining applications for certification once final review of those states' submissions has been completed. On the basis of the state applications, the Commission has determined that: The TRS program of the states meet or exceed all operational, technical, and functional
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  • OF CERTIFICATION OF STATE TELECOMMUNICATIONS RELAY SERVICE (TRS) PROGRAMS CC DOCKET NO. 98-67 Notice is hereby given that the applications for certification of state Telecommunication Relay Services (TRS) programs of the states listed below have been granted, subject to the condition described below, pursuant to Title IV of the Americans with Disabilities Act (ADA), 47 U.S.C. § 225(f)(2), and section 64.605(b) of the Commission's rules, 47 C.F.R. § 64.605(b). On the basis of the state applications, the Commission has determined that: The TRS program of the states meet or exceed all operational, technical, and functional minimum standards contained in section 64.604 of the Commission's rules, 47 C.F.R. § 64.604; The TRS programs of the listed states make available adequate procedures and
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  • 64.601(12). The Interstate TRS Fund compensates eligible providers of VRS and other forms or VRS for their costs of providing TRS. See 47 C.F.R. § 64.604(c)(5)(iii). See Telecommunications Relay Services for Individuals with Hearing and Speech Disabilities, Report and Order and Order on Reconsideration, CG Docket No. 03-123, FCC 05-203 (Dec. 12, 2005) (2005 VRS Provider Order); 47 C.F.R. § 64.605(a)(2). The rules also apply to providers seeking to offer Internet Protocol (IP) Relay. Prior to the 2005 VRS Provider Order, an entity desiring to offer TRS and receive compensation from the Fund had to meet one of the three eligibility standards set forth in 47 C.F.R. § 64.604(c)(5)(iii)(F). Healinc Telecom, LLC, VRS Certification Addendum of Healinc Telecom, LLC, CG Docket
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  • providers of IP Relay and VRS, and other forms or TRS for their reasonable costs of providing service. See 47 C.F.R. § 64.604(c)(5)(iii). See Telecommunications Relay Services for Individuals with Hearing and Speech Disabilities, Report and Order and Order on Reconsideration, CG Docket No. 03-123, FCC 05-203 (Dec. 12, 2005) (2005 IP Relay and VRS Certification Order); 47 C.F.R. § 64.605(a)(2). Prior to the 2005 IP Relay and VRS Certification Order, an entity desiring to offer TRS and receive compensation from the Fund had to meet one of the three eligibility standards set forth in 47 C.F.R. § 64.604(c)(5)(iii)(F). GoAmerica, Inc., IP Relay and VRS Certification Supplement to Application of GoAmerica, Inc., CG Docket No. 03-123 (April 21, 2006) (GoAmerica Supplement).
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  • that receives complaints, grievances, inquiries and suggestions; the voice, TTY and fax numbers for that office; the e-mail address; and the physical address to which correspondence should be sent. The Commission must be notified each time there is a change in any of this required information. The Commission also reminds certified state TRS programs that pursuant to 47 C.F.R. § 64.605(f)(1) state TRS programs must notify the Commission of any substantive changes in their TRS programs within 60 days of when they occur, and must certify that the state TRS program continues to meet federal minimum standards after implementing the substantive change. Similarly, Video Relay Service (VRS) and Internet Protocol Relay (IP Relay) Service Providers certified under 47 C.F.R. § 64.605(f)(2)
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  • VRS, and other forms of TRS, for their reasonable costs of providing service. See 47 C.F.R. § 64.604(c)(5)(iii). See Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities, CG Docket No. 03-123, Report and Order and Order on Reconsideration, 20 FCC Rcd 1719 (Dec. 12, 2005) (2005 IP Relay and VRS Certification Order); 47 C.F.R. § 64.605(a)(2). Prior to the 2005 IP Relay and VRS Certification Order, an entity desiring to offer TRS and receive compensation from the Fund had to meet one of the three eligibility standards set forth in 47 C.F.R. § 64.604(c)(5)(iii)(F). Hands On, Inc., Supplement to Application for Certification as a VRS and IP Relay Provider of Hands On Video Relay Services, Inc.,
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  • and Order, Order on Reconsideration, CG Docket No. 03-123, FCC 05-203 (rel. December 12, 2005) (Report and Order). See OMB No. 3060-1047. These information collection requirements relate to new recordkeeping and reporting requirements concerning the TRS mandatory minimum standards, which apply to the common carriers seeking to offer Video Relay Service (VRS) and Internet-Protocol (IP) Relay Service. See 47 C.F.R. 64.605(a)(2), (c)(2), (e)(2), (f)(2) and (g). As stated in the Report and Order, the effective date of these newly approved TRS rules is the date notice of the OMB approval is published in the Federal Register. . For further information, contact Dana Jackson or Thomas Chandler of the Consumer & Governmental Affairs Bureau at (202) 418-2517 (voice), (202) 418-7898 (TTY). FCC
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  • THAT CURRENT TELECOMMUNICATION RELAY SERVICE (TRS) CERTIFICATION WILL EXPIRE ON JULY 26, 2008, AND PROVIDES A TIMELINE FOR SEEKING RECERTIFICATION CG Docket No. 03-123 The current TRS certifications for all states and territories will expire on July 26, 2008. Under the TRS regulations, states can apply for ``renewal'' one year prior to expiration, i.e., July 26, 2007. 47 C.F.R. § 64.605(c). BACKGROUND TRS enables persons with hearing and speech disabilities to access the telephone system to communicate with voice telephone users. Congress created the TRS program in Title IV of the Americans with Disabilities Act of 1990 (ADA), codified at Section 225 of the Communications Act of 1934. 47 U.S.C. § 225. Under the statute, TRS services are intended to be
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  • receives complaints, grievances, inquiries and suggestions; the voice, TTY and fax numbers for that office; the email address; and the physical address to which correspondence should be sent. The Commission must be notified each time there is a change in any of this required information. . The Commission also reminds certified state TRS programs that pursuant to 47 C.F.R. § 64.605(f)(1) state TRS programs must notify the Commission of any substantive changes in their TRS programs within 60 days of when they occur, and must certify that the state TRS program continues to meet federal minimum standards after implementing the substantive change. Similarly, Video Relay Service (VRS), Internet Protocol Relay (IP Relay) service providers and IP Captioned Telephone service providers certified
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  • Interstate TRS Fund compensates eligible providers of VRS and other forms or VRS for their costs of providing TRS. See 47 C.F.R. § 64.604(c)(5)(iii). See Telecommunications Relay Services for Individuals with Hearing and Speech Disabilities, Report and Order and Order on Reconsideration, CG Docket No. 03-123, 20 FCC Rcd 20577 (Dec. 12, 2005) (2005 VRS Provider Order); 47 C.F.R. § 64.605(a)(2). The rules also apply to providers seeking to offer Internet Protocol (IP) Relay and IP Captioned Telephone Service. See Telecommunications Relay Services for Individuals with Hearing and Speech Disabilities, Declaratory Ruling, CG Docket No. 03-123, 22 FCC Rcd at 309, para 27. 2005 VRS Provider Order, supra. 47 C.F.R. § 64.605(a)(2). 47 C.F.R. § 64.605(b)(2). See Telecommunications Relay Services for
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  • IP Relay and VRS, and other forms or TRS for their reasonable costs of providing service. See 47 C.F.R. § 64.604(c)(5)(iii). See Telecommunications Relay Services for Individuals with Hearing and Speech Disabilities, Report and Order and Order on Reconsideration, CG Docket No. 03-123, 20 FCC Rcd 20577 (Dec. 12, 2005) (2005 IP Relay and VRS Certification Order); 47 C.F.R. § 64.605(a)(2). The rules also apply to providers seeking to offer IP Captioned Telephone Service. See Telecommunications Relay Services for Individuals with Hearing and Speech Disabilities, Declaratory Ruling, CG Docket No. 03-123, 22 FCC Rcd at 309, para 27. Hawk Relay, LLC, Application for Certification as a VRS and IP Relay Provider of Hawk Relay, LLC, CG Docket No. 03-123 (July 9,
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  • GOVERNMENTAL AFFAIRS BUREAU CLARIFIES THE TRANSFERABILITY OF TELECOMMUNICATIONS RELAY SERVICE (TRS) PROVIDER CERTIFICATION CG Docket No. 03-123 The Consumer & Governmental Affairs Bureau has received requests for guidance concerning the transferability of Federal Communications Commission (Commission) certification of Internet-based TRS providers as eligible for compensation from the Interstate TRS Fund (Fund), pursuant to the provider certification rules contained in section 64.605 of the Commission's rules. We clarify that such certification is not transferable. Therefore, in the event that an entity not certified pursuant to section 64.605 purchases, acquires, or merges with another TRS provider, the acquiring or surviving provider must be certified under section 64.605 (or otherwise eligible for compensation from the Fund) before it can receive payments from the Fund.
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  • Interstate TRS Fund for the provision of various forms of TRS, including IP CTS. See 47 C.F.R. § 64.604(c)(5)(iii). See Telecommunications Relay Services for Individuals with Hearing and Speech Disabilities, Report and Order and Order on Reconsideration, CG Docket No. 03-123, 20 FCC Rcd 20577 (Dec. 12, 2005) (TRS Provider Certification Order); 47 C.F.R. § 64.606 (formerly 47 C.F.R. § 64.605). See Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Internet-based Captioned Telephone Service, CG Docket No. 03-123, Declaratory Ruling, 22 FCC Rcd 379 (Jan. 11, 2007) (IP CTS Declaratory Ruling). IP CTS is a form of captioned telephone service that transmits the captions between the relay provider and the user via the Internet, rather than
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  • eligible for compensation from the Interstate TRS Fund (Fund). Because the Consumer & Governmental Affairs Bureau (CGB) has received questions concerning the manner in which IP CTS providers may be eligible for compensation from the Fund, we issue this clarification. To establish such eligibility, IP CTS providers must either: (1) seek certification from the Commission pursuant to 47 C.F.R. § 64.605; (2) become part of a certified state program; or (3) subcontract with an entity that is part of a certified state program. We also clarify that an IP CTS provider seeking compensation from the Fund must notify the Interstate TRS Fund administrator 30 days prior to the date they submit minutes for payment. The Commission's eligibility rules set forth in
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  • of receiving or utilizing all of the call back and Registered Location information required by the Commission's 911 requirements, and clarified that an Internet-based TRS provider ``need only provide such call back and location information as a PSAP... is capable of receiving and utilizing.'' On December 30, 2008, Sorenson filed a petition for a temporary limited waiver of the section 64.605(b)(2)(iv) requirement that Internet-based TRS providers make the CA ID available to an appropriate PSAP ``from or through the appropriate [ALI] database'' during a 911 call placed by an Internet-based TRS user. While emphasizing that its CAs will continue to provide their identification numbers to PSAPs orally during 911 calls, Sorenson states that its 911 contractor, Intrado, has been unable to
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  • TRS users using CPE from a former default provider. The waiver applies in cases where the new default provider does not have access to the technical information about the CPE that would be necessary in order to provide service in compliance with the standards. Such requirements include, for example, certain operational requirements in rule 64.604(a)(3), emergency handling requirements in rule 64.605, and point-to-point calling as clarified in the Second Internet-based TRS Order. The Commission held that the temporary waiver was necessary in the public interest ``so that Internet-based TRS providers may focus on ensuring that ten-digit numbering and E911 services function smoothly at this time of transition to the new ten-digit dialing system.'' The Commission further held that the waiver had
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  • of Proposed Rulemaking, 19 FCC Rcd 12475, at 12594 (Appendix E: Summary of IP Relay and VRS waivers) (June 30, 2004) (2004 TRS Report & Order). The requirement has been waived indefinitely for VRS. See 2004 TRS Report & Order, 19 FCC Rcd at 12594 (Appendix E: Summary of IP Relay and VRS waivers). See, e.g., 47 C.F.R. §§ 64.604(a)(3); 64.605. We note that the Commission raised relevant issues concerning standards for videophone equipment supplied by VRS providers in its recent Notice of Inquiry. See Structure and Practices of the Video Relay Service Program, CG Docket No. 10-51, Notice of Inquiry, FCC 10-111 at paras. 34-35 (Jun. 28, 2010) (VRS Structure and Practices NOI) See, e.g., 47 C.F.R. §§ 64.604(a)(3); 64.605.
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  • (2004 TRS Report & Order). See 2000 TRS Report & Order, 15 FCC Rcd at 5148-51, ¶¶ 14-20 See also 47 C.F.R. § 64.601(19) (defining STS). The requirement has been waived indefinitely for VRS. See 2004 TRS Report & Order, 19 FCC Rcd at 12594 (Appendix E: Summary of IP Relay and VRS waivers). See, e.g., 47 C.F.R. §§ 64.604(a)(3); 64.605. We note that the Commission raised relevant issues concerning standards for videophone equipment supplied by VRS providers in its June 28, 2010 Notice of Inquiry. See Structure and Practices of the Video Relay Service Program, CG Docket No. 10-51, Notice of Inquiry, 25 FCC Rcd 8597, 8609, ¶¶ 34-35 (2010) (VRS Structure and Practices NOI). See, e.g., 47 C.F.R. §§
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  • for these core services and functions.'' Therefore, we reiterate that all certified VRS providers, including those operating subject to conditional certification, are expected to provide their own service in compliance with the 24/7 rule. Moreover, our review of the application has raised questions about the manner in which ASL Holdings will route 911 calls. We remind ASL Holdings that section 64.605(b)(2)(iii) of the Commission's rules expressly requires that all 911 calls be routed through the use of automatic numbering identification (ANI) and, if necessary, pseudo-ANI, via the dedicated Wireline E911 Network, and that iTRS providers may not fulfill their 911 obligations by routing 911 calls to ten-digit administrative (NPA-NXX) numbers of PSAPs, designated statewide default answering points, or appropriate local emergency
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  • verifying the information provided in the application for certification, and the veracity of the applicant's representations that it will provide service in compliance with all pertinent Commission requirements. The Bureau notes some inaccuracies in CAAG's application. Specifically, our review of the application has raised questions about the manner in which CAAG will route 911 calls. We remind CAAG that section 64.605(b)(2)(iii) of the Commission's rules expressly requires that all 911 calls be routed through the use of automatic numbering identification (ANI) and, if necessary, pseudo-ANI, via the dedicated Wireline E911 Network, and that iTRS providers may not fulfill their 911 obligations by routing 911 calls to ten-digit administrative (NPA-NXX) numbers of PSAPs, designated statewide default answering points, or appropriate local emergency
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  • to the TRS user what the called party says. With Internet-based TRS, calls between the relay provider and the person with a hearing or speech disability are made via the Internet. The two most commonly used forms of TRS are Internet Protocol Relay (IP Relay) and Video Relay Service (VRS). This Enforcement Advisory highlights key emergency calling requirements. See section 64.605 of the Commission's rules, 47 C.F.R. § 64.605, for a comprehensive list of all emergency calling requirements applicable to Internet-based TRS providers. Certain of the requirements only apply to IP Relay (text-to-voice) and VRS providers. ``All 911 calls'' is defined as ``any communications initiated by [a] VRS or IP Relay user dialing 911.'' See 47 C.F.R. § 64.605(b)(2)(ii). Internet-based TRS
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  • for Individuals with Hearing and Speech Disabilities, CG Docket No. 03-123, Declaratory Ruling and Further Notice of Proposed Rulemaking, FCC 06-57 (adopted May 3, 2006)(addressing California Coalition of Agencies Serving the Deaf and Hard of Hearing (CCASDHH), Petition for Declaratory Ruling on Interoperability, CC Docket No. 98-67, CG Docket No. 03-123 (filed Feb. 15, 2005)). See also 47 C.F.R. § 64.605(e)(2) (Commission may require certified providers to submit documentation demonstrating compliance with the mandatory minimum standards). Further, Snap must file an annual report with the Commission evidencing that they are in compliance with Section 64.604. 47 C.F.R. § 64.605(g). The first such report shall be due one year after the release date of this Public Notice, and subsequent reports shall be
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  • estimated percentage of erroneous payments for the TRS program. This is the first in an anticipated series of projects that will culminate in a defined audit process for providing the Commission and the IG with an independent and comprehensive examination and assessment of the Federal Communication Commission's TRS program's administration and TRS provider compliance with 47 CFR §§ 64.601 - 64.605 and the conduct of such audits. Objectives include analyzing the FCC TRS oversight requirements, assessing the Commission's program management functions, and evaluating the operations of the TRS administrator. We anticipate issuing our report on the initial phase of this project during the fourth quarter of FY 2006. 17 Audits 11. Audits of E-rate Beneficiaries As discussed in the report section
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  • addi tion, the Commission has not been able to calculate the estimated percentage of errone ous payments for the TRS program. The IG has initiated a series of audits that will provide the Commission and the IG with an independent and comprehensive examination and assessment of the FCC's TRS program administration and TRS provider compliance with 47 CFR §§ 64.601 64.605. During the current reporting period, we completed a risk assessment of the FCC's TRS oversight requirements, program management functions, and the opera tions of the TRS administrator. This project was completed April 26, 2006. The next audit, currently underway, will amplify the initial effort by surveying the risk of improper reimbursements from the TRS Fund administered by NECA to providers
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  • WC Docket No. 05-196 ERRATUM Released: April 8, 2008 By the Chief, Consumer & Governmental Affairs Bureau: On March 19, 2008, the Commission released a Report and Order, FCC 08-78, in the above-captioned proceeding. This Erratum corrects the Report and Order as follows: 1. First sentence of paragraph 3 in Appendix B is amended to read as follows: Current Sections 64.605, 64.606, 64.607, and 64.608 are re-designated as Sections 64.606, 64.607, 64.608, and 64.609, respectively, and a new Section 64.605 is added as follows: 2. In the text of Sections 64.603(a), 64.603(b), 64.604(c)(5)(ii), 64.604(c)(5)(iii)(F)(1), 64.604(c)(5)(iii)(F)(4), 64.604(c)(6)(i), and 64.604(c)(6)(iii)(B), replace the internal cross references to ``§ 64.605'' with ``§ 64.606.'' 3. In the text of the newly re-designated Section 64.609, replace the
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  • methodology as the method for interstate cost recovery in Telecommunications Relay Services and the Americans with Disabilities Act of 1990, Second Report and Order, and Further Notice of Proposed Rulemaking, CC Docket No. 90-571, 8 FCC Rcd 1802 (1993). Eligible providers are defined as (1) TRS facilities operated under contract with and/or by certified state TRS programs pursuant to Section 64.605; or (2) TRS facilities owned by or operated under contract with a common carrier providing interstate services pursuant to Section 64.604; or (3) interstate common carriers offering TRS pursuant to Section 64.604. 47 C.F.R. §§ 64.604(f), 64.605. Although cost and demand data are collected on a carrier-by-carrier basis, the methodology does not rely on an individual provider's costs alone, but
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  • to the administrator, and authority to audit TRS providers. Contributors may make requests for Commission nondisclosure of company-specific revenue information under § 0.459 of this chapter by so indicating on the Telecommunications Reporting Worksheet at the time that the subject data are submitted. The Commission shall make all decisions regarding nondisclosure of company-specific information. * * * * * 109. 64.605 is amended by revising paragraph (a) to read as follows: 64.605 State certification. (a) State documentation. Any state, through its office of the governor or other delegated executive office empowered to provide TRS, desiring to establish a state program under this section shall submit, not later than October 1, 1992, documentation to the Commission addressed to the Federal Communications Commission,
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  • of use (``MOU''), defined as the MOU for completed interstate TRS calls placed through a TRS center beginning after call set-up and concluding after the last message call unit. TRS providers are eligible to receive payments from the TRS Fund only if they are: (1) TRS facilities operated under contract with and/or by certified state TRS programs pursuant to Section 64.605; (2) TRS facilities owned by or operated under contract with a common carrier providing interstate services pursuant to Section 64.604; or (3) interstate common carriers offering TRS pursuant to Section 64.604. To receive payments, TRS providers must submit monthly reports of interstate MOU to NECA. 6. As required by the Act, the Commission has established mandatory minimum standards for all
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  • 218 and 225 of the Communications Act of 1934, as amended, 47 U.S.C. §§ 151, 152, 154(i), 154(j), 201-205, 218 and 225, this SECOND REPORT AND ORDER and ORDER ON RECONSIDERATION ARE ADOPTED and Part 64 of Commission's rules is AMENDED as set forth in the attached Appendix D. IT IS FURTHER ORDERED that the amendments to sections 64.601 through 64.605 of the Commission's rules as set forth in Appendix D ARE ADOPTED, effective thirty days from the date of publication in the Federal Register, except that rule sections 64.604(a)(3) and 64.604(c)(2), that contain information collection requirements under the PRA, are not effective until approved by OMB. The Commission will publish a document in the Federal Register announcing the effective date
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  • IS FURTHER ORDERED that petitions for reconsideration of Telecommunication Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities, Second Report and Order, CC Docket No. 98-67, FCC 03-112, 18 FCC Rcd 12379 (June 17, 2003) (Second Improved TRS Order) are GRANTED to the extent indicated herein. IT IS FURTHER ORDERED that the amendments to sections 64.601 through 64.605 of the Commission's rules as set forth in Appendix D ARE ADOPTED, effective thirty days from the date of publication in the Federal Register. IT IS FURTHER ORDERED that the Commission's Consumer & Governmental Affairs Bureau, Reference Information Center, SHALL SEND a copy of this REPORT AND ORDER, ORDER ON RECONSIDERATION, AND FURTHER NOTICE OF PROPOSED RULEMAKING, including the Final
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  • services since 2000, it has not filed Annual Worksheets for 2001 or 2002, which is used to report 2000 and 2001 revenue, respectively. Within the past year, while Telecom House did file its quarterly Worksheet due May 1, 2005, it failed to file the quarterly Worksheets due November 1, 2004 and February 1 and August 1, 2005. Section 54.711(a) and 64.605(c)(5)(iii)(B) of the Commission's rules clearly establish a carrier's obligation to file periodic Telecommunications Reporting Worksheets. A carrier's failure to file these Worksheets as required has serious implications for the USF and TRS programs. As discussed above, the filing of a Telecommunications Reporting Worksheet prompts a determination of liability for, and subsequent billing and collection of, payments by the administrators of
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  • greater broadband deployment. As a result, we conclude that common carriers seeking to offer VRS or IP Relay and receive compensation from the Interstate TRS Fund, independent of a certified state program or a common carrier offering TRS, may seek certification from the Commission to do so by providing documentation to the Commission as outlined below (and in amended Section 64.605). This documentation shall include, in narrative form: (1) a description of the forms of TRS to be provided; (2) a description of how the provider will meet all non-waived mandatory minimum standards applicable to each form of TRS offered; (3) a description of the provider's procedures for ensuring ongoing compliance with all applicable TRS rules; (4) a description of the
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  • traditional TRS call works). Telecommunications Relay Services for Individuals with Hearing and Speech Disabilities, CC Docket No. 98-67, Report and Order and Further Notice of Proposed Rulemaking, 15 FCC Rcd 5140, 5148-5151, paras. 14-20 (STS), 5152-5154, paras. 21-27 (VRS) (March 6, 2000) (Improved TRS Order). Id. at 5148, para. 14. Id. at 5149, para. 15; see generally 47 C.F.R. § 64.605 (addressing state certification). 2000 Improved TRS Order, 15 FCC Rcd at 5152, para. 21. The issue of whether VRS should be a mandatory service was raised in the FNPRM in the 2004 TRS Report & Order. See 2004 TRS Report & Order, 19 FCC Rcd at 12567-12568, paras. 243-245. That issue remains pending. See Provision of Improved Telecommunications Relay Services
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  • action will not affect businesses with fewer than 25 employees. Materials in Accessible Formats . ordering clauses Accordingly, IT IS ORDERED that, pursuant to the authority contained in sections 1, 2, 4(i), 4(j), 218 and 225 of the Communications Act of 1934, as amended, 47 U.S.C. §§ 151, 152, 154(i), 154(j), 218 and 225, and sections 1.2, 1.3, 64.604 and 64.605 of the Commission's rules, 47 C.F.R. §§ 1.2, 1.3, 64.604 and 64.605, this Declaratory Ruling hereby IS ADOPTED. IT IS FURTHER ORDERED that the Petition to Amend filed by Petitioners IS GRANTED to the extent indicated herein. IT IS FURTHER ORDERED that the Ultratec Petition to Clarify IS GRANTED to the extent indicated herein. IT IS FURTHER ORDERED that this
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  • 64.601(12). The Interstate TRS Fund compensates eligible providers of VRS and other forms or VRS for their costs of providing TRS. See 47 C.F.R. § 64.604(c)(5)(iii). See Telecommunications Relay Services for Individuals with Hearing and Speech Disabilities, CG Docket No. 03-123, Report and Order and Order on Reconsideration, FCC 05-203 (Dec. 12, 2005) (2005 VRS Provider Order); 47 C.F.R. § 64.605(a)(2). The rules also apply to providers seeking to offer Internet Protocol (IP) Relay. Prior to the 2005 VRS Provider Order, an entity desiring to offer TRS and receive compensation from the Fund had to meet one of the three eligibility standards set forth in 47 C.F.R. § 64.604(c)(5)(iii)(F). 2005 VRS Provider Order, supra. 47 C.F.R. § 64.605(a)(2). 47 C.F.R. §
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  • See Appendix B for sample template for this data to be obtained from the states. See Hamilton Comments at 6 (``Hamilton is aware of about seven states that change per-minute rates annually''). See id. at 4; Hamilton Reply Comments at 2-3. Presently we are aware of only one state (California) that may fall into this category. See 47 C.F.R. § 64.605(b). We expect that the number of states whose data is excluded from the MARS calculation will be very small. See Hamilton Ex Parte (Feb. 12, 2007) at 1 (asserting that state TRS rates are presumptively reasonable, and that the ``MARS plan is beneficial in that it accounts for states with low TRS rates as well as those with high TRS
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  • is part of a certified state program, or being a common carrier obligated to provide TRS in a state that does not have a certified state program. TRS Provider Certification Order, 20 FCC Rcd at 20586-87, paras. 18-19. TRS Provider Certification Order, 20 FCC Rcd at 20586, para. 17. Id., 20 FCC Rcd at 20588-90, paras. 22-26; 47 C.F.R. § 64.605. 2007 IP CTS Declaratory Ruling, 22 FCC Rcd at 391, para. 28; 47 C.F.R. § 64.605. 2007 IP CTS Declaratory Ruling, 22 FCC Rcd at 391, para. 28 (internal footnote omitted). Id.; see also Consumer & Governmental Affairs Bureau Clarifies the Eligibility Requirement for Compensation from the Interstate Telecommunications Relay Service (TRS) Fund for Providers of Internet Protocol Captioned Telephone
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  • * (24) TRS Numbering Administrator. The neutral administrator of the TRS Numbering Directory selected based on a competitive bidding process. (25) TRS Numbering Directory. The database administered by the TRS Numbering Administrator, the purpose of which is to map each Registered Internet-based TRS User's NANP telephone number to his or her end device. * * * * * 3. Section 64.605 is amended to read as follows: § 64.605 Emergency Calling Requirements (a) Additional Emergency Calling Requirements Applicable to Internet-based TRS Providers. (1) As of December 31, 2008, the requirements of paragraphs (a)(2)(i) and (a)(2)(iv) of this section shall not apply to providers of VRS and IP Relay. (2) Each provider of Internet-based TRS shall: (i) Accept and handle emergency calls
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  • Call Handling Order addressing the emergency call handling obligations of Internet-based Telecommunications Relay Services (TRS) providers. In that order, the Commission adopted interim requirements for Internet-based TRS providers to ensure access to emergency services for consumers of Internet-based relay services, pending adoption by the Commission of a longer term emergency call handling solution. Among the interim requirements adopted was section 64.605(c), which requires Internet-based TRS providers, among other things, to deliver to emergency response authorities, at the outset of the outbound leg of an emergency TRS call, the callback number of the TRS provider's Communications Assistant (CA), thereby enabling emergency response personnel to re-establish contact with the CA in the event the call is disconnected. Pursuant to the subsequent Internet-based TRS
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  • and Hard of Hearing Consumer Advocacy Network, California Coalition of Agencies Serving the Deaf and Hard of Hearing, Hearing Loss Association of America TDI Coalition REPLY COMMENTERS Reply Comments Abbreviation Sorenson Communications, Inc. Sorenson APPENDIX B Final Rule Changes Part 64 of Title 47 of the Code of Federal Regulations is amended as follows: PART 52 - NUMBERING 1. Section 64.605(a)(1) is amended to read as follows: (1) As of December 31, 2008, the requirements of paragraphs (a)(2)(i) and (a)(2)(iv) of this section shall not apply to providers of VRS and IP Relay to which section 64.605(b) applies. 2. Section 64.605(b)(1) is amended to read as follows: (1) Scope. The following requirements are only applicable to providers of VRS or IP
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  • that, at a minimum, automatically and immediately transfers the caller to an appropriate Public Safety Answering Point (PSAP). An appropriate PSAP is either a PSAP that the caller would have reached if he had dialed 911 directly, or a PSAP that is capable of enabling the dispatch of emergency services to the caller in an expeditious manner. 3. Current Sections 64.605, 64.606, 64.607, and 64.608 are re-designated as Sections 64.606, 64.607, 64.608, and 64.609, respectively, and a new Section 64.605 is added as follows: 64.605 Additional Operational Standards Applicable to Internet-Based TRS Providers Each VRS, IP Relay, and IP CTS provider must accept and handle emergency calls and access, either directly or via a third party, a commercially available database that
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  • all his VRS calls through that provider or dial-around that provider to place calls with other VRS providers. See 47 C.F.R. § 64.611(a)(1). We intend the term videophone equipment to encompass a broad array of technologies that allow a user to communicate visually and, if desired, audibly with another end user. See 47 C.F.R. § 64.611(a)(2). See 47 C.F.R. § 64.605(b)(2). See 47 C.F.R. § 64.611(a)(2). See Telecommunications Relay Service and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities, CG Docket No. 03-123, Declaratory Ruling and Further Notice of Proposed Rulemaking, 21 FCC Rcd 5442, 5448-49, para. 16 (2006) (VRS Interoperability Declaratory Ruling). See Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for
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  • interpret effectively, accurately, and impartially, both receptively and expressively, using any necessary specialized vocabulary''). 2009 Annual Report of the Registry of Interpreters for the Deaf (RID), at 53 (http://www.rid.org/UserFiles/File/2009RIDAnnualReport.pdf. AVLIC Mission Statement found at http://www.avlic.ca/index.php (visited April 13, 2010); AVLIC News Fall/Winter 2009 at 14, http://www.avlic.ca/files/pdf/newsletters/2009_avlic_fall_winter.pdf. C, infra. 47 U.S.C. § 225(d)(1)(F). 47 C.F.R. § 64.604(a)(2). See 47 C.F.R. § 64.605(b)(ii) (requiring a VRS providers to transmit all 911 calls to ``the PSAP, designated statewide default answering point, or appropriate local emergency authority''). See 47 C.F.R. § 64.604(a)(v)(2) (requiring a VRS CA to stay with a call for a minimum of ten minutes before transferring). 47 C.F.R. 64.604(c)(5)(iii)(E). VRS Declaratory Ruling at para. 9; see also 47 U.S.C. 225(b)(1) (TRS is
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  • technology used to access Internet-based TRS. Because the use of this term has created some confusion among providers as new access technologies have been brought to market, and to distinguish the equipment, software and other technologies used to access VRS from ``customer premises equipment'' as that term is defined in section 3 of the Act, we propose to amend sections 64.605 and 64.611 of our rules by replacing the term ``CPE'' where it appears with the term ``iTRS access technology.'' We propose to define ``iTRS access technology'' as ``any equipment, software, or other technology issued, leased, or provided by an Internet-based TRS provider that can be used to make or receive an Internet-based TRS call.'' Thus, any software, hardware, or other
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  • semi-annual reporting requirement, which we conclude will enable us to achieve the desired oversight. See Appendix E for final rule, 47 C.F.R.§ 64.604(c)(5)(iii)(N)(2). See generally VRS Call Practices NPRM, 25 FCC Rcd at 6022-6023, ¶¶19-21. 47 U.S.C. § 225(d)(1)(F); 47 C.F.R. § 64.604(a)(2) (prohibiting CAs from disclosing the content of any relayed conversation regardless of content). See 47 C.F.R. § 64.605(b)(2)(ii) (requiring a VRS providers to transmit all 9-1-1 calls to ``the PSAP, designated statewide default answering point, or appropriate local emergency authority''). See 47 C.F.R. § 64.604(b)(4)(ii) (requiring TRS providers to have ``redundancy features functionally equivalent to the equipment in normal central offices, including uninterruptible power for emergency use''). VRS Call Practices NPRM, 25 FCC Rcd at 6022-6023, ¶¶19-21. AT&T
• http://transition.fcc.gov/Bureaus/Common_Carrier/Notices/1998/fcc98090.pdf http://transition.fcc.gov/Bureaus/Common_Carrier/Notices/1998/fcc98090.wp
  • we believe that Federal Communications Commission FCC 98-90 4 Id. 5 47 U.S.C. § 225(b)(1). 6 47 U.S.C. § 225(a)(3 ). 7 Under Title IV, common carriers providing telephone voice transmission services were required to begin providing TRS, throughout the areas they serve, as of July 26, 1993. See 47 U.S.C. § 225(c). 8 See 47 C.F.R. §§ 64.601 - 64.605. 9 A text telephone (TTY) is a machine that employs graphic communications in the transmission of coded signals through a wire or radio communication system. 47 C.F.R. § 64.601(8). The Commission's rules require TRS providers to be capable of communicating with TTYs in both Baudot and ASCII format, at any speed generally in use. 47 C.F.R. § 64.604(b)(1). 10 Individual
• http://transition.fcc.gov/cgb/dro/numbering_and_e911_for_vrs_ip.html
  • Consumer And Governmental Affairs Bureau Modifies Cost Submission Timeframes Associated With Implementation Of The Numbering System For Internet-Based Telecommunications Relay Services. Docket No. 03-123 and 05-196. Public Notice: [85]Word || [86]PDF 9/19/08 Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Service Providers. Granted the petition for limited waiver of interim Section 64.605(c) of the Commission's rules, filed by Sorenson Communications, Inc. and extended limited waiver to all VRS providers. (Docket No. 03-123 and 05-196) (FCC No. 08-210) Order: [87]Word || [88]PDF 7/29/08 Commission Releases Request for Quotation for Contractor to Build and Operate Centralized Database for Internet Based Telecommunications Relay Service Numbering System. (CG Docket 03-123; WC Docket 05-196) Public Notice: [89]Word
• http://transition.fcc.gov/cgb/dro/trs.html
  • Consumer And Governmental Affairs Bureau Modifies Cost Submission Timeframes Associated With Implementation Of The Numbering System For Internet-Based Telecommunications Relay Services. Docket No. 03-123 and 05-196. Public Notice: [299]Word || [300]PDF 9/19/08 Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Service Providers. Granted the petition for limited waiver of interim Section 64.605(c) of the Commission's rules, filed by Sorenson Communications, Inc. and extended limited waiver to all VRS providers. (Docket No. 03-123 and 05-196) (FCC No. 08-210) Order: [301]Word || [302]PDF 7/29/08 Commission Releases Request for Quotation for Contractor to Build and Operate Centralized Database for Internet Based Telecommunications Relay Service Numbering System. (CG Docket 03-123; WC Docket 05-196) Public Notice: [303]Word
• http://transition.fcc.gov/cgb/dro/trs_history_docket.html
  • (TRS) eligible for compensation from the Interstate TRS Fund (Fund). Because the Consumer & Governmental Affairs Bureau (CGB) has received questions concerning the manner in which IP CTS providers may be eligible for compensation from the Fund, CGB issues this clarification. To establish such eligibility, IP CTS providers must either: (1) seek certification from the Commission pursuant to 47 C.F.R. 64.605; (2) become part of a certified state program; or (3) subcontract with an entity that is part of a certified state program. CGB also clarifies that an IP CTS provider seeking compensation from the Fund must notify the Interstate TRS Fund administrator 30 days prior to the date they submit minutes for payment. 108. Consumer & Governmental Affairs Bureau Seeks
• http://transition.fcc.gov/cgb/dro/trs_virginia.html
  • CA Pledge of Confidentiality; Appendix 9: Code of Virginia Section 8.01-44.3; Appendix 10; Play Back Device Guidelines; Appendix 11: Educational Materials 2007; and Appendix 12: Emergency Action Plan for Virginia Relay Center. [44]Exhibit A: Current TRS Contract with AT&T. [45]Contract continued. [46]Contract continued. [47]Contract continued. [48]Contract continued. [49]Complaint Summaries. [50]Complaint Summaries. [51]Complaint Summaries. [52]Outreach Materials. [53]CapTel Services. [54]Section 64.604 - 64.605 - CapTel. [55]Disaster Recovery Plan and Sample Directory Page (Landline and Wireless Bills). [56]Complaints; Sprint CapTel Mandatory Standards and Compliance Matrix 2007. [57]Final Order to Initiate 711. __________________________________________________________________ Programs. * [58]National Exchange Carrier Administration (NECA) * National Association of State Relay Administrators (NASRA) * [59]Telecommunications Equipment Distribution Program Association (TEDPA) * [60]Virginia Department for the Deaf and Hard of Hearing
• http://transition.fcc.gov/eb/Orders/2002/FCC-02-173A1.html
  • of use (``MOU''),10 defined as the MOU for completed interstate TRS calls placed through a TRS center beginning after call set-up and concluding after the last message call unit.11 TRS providers are eligible to receive payments from the TRS Fund only if they are: (1) TRS facilities operated under contract with and/or by certified state TRS programs pursuant to Section 64.605; (2) TRS facilities owned by or operated under contract with a common carrier providing interstate services pursuant to Section 64.604; or (3) interstate common carriers offering TRS pursuant to Section 64.604.12 To receive payments, TRS providers must submit monthly reports of interstate MOU to NECA.13 6. As required by the Act,14 the Commission has established mandatory minimum standards for all
• http://transition.fcc.gov/eb/Orders/2005/FCC-05-168A1.html
  • since 2000, it has not filed Annual Worksheets for 2001 or 2002, which is used to report 2000 and 2001 revenue, respectively. Within the past year, while Telecom House did file its quarterly Worksheet due May 1, 2005, it failed to file the quarterly Worksheets due November 1, 2004 and February 1 and August 1, 2005. 21. Section 54.711(a) and 64.605(c)(5)(iii)(B) of the Commission's rules clearly establish a carrier's obligation to file periodic Telecommunications Reporting Worksheets.55 A carrier's failure to file these Worksheets as required has serious implications for the USF and TRS programs. As discussed above, the filing of a Telecommunications Reporting Worksheet prompts a determination of liability for, and subsequent billing and collection of, payments by the administrators of
• http://transition.fcc.gov/eb/Public_Notices/DA-11-304A1.html
  • to the TRS user what the called party says. With Internet-based TRS, calls between the relay provider and the person with a hearing or speech disability are made via the Internet. The two most commonly used forms of TRS are Internet Protocol Relay (IP Relay) and Video Relay Service (VRS). This Enforcement Advisory highlights key emergency calling requirements. See section 64.605 of the Commission's rules, 47 C.F.R. S: 64.605, for a comprehensive list of all emergency calling requirements applicable to Internet-based TRS providers. Certain of the requirements only apply to IP Relay (text-to-voice) and VRS providers. "All 911 calls" is defined as "any communications initiated by [a] VRS or IP Relay user dialing 911." See 47 C.F.R. S: 64.605(b)(2)(ii). Internet-based TRS
• http://www.fcc.gov/Bureaus/Common_Carrier/Notices/1998/fcc98090.pdf http://www.fcc.gov/Bureaus/Common_Carrier/Notices/1998/fcc98090.txt http://www.fcc.gov/Bureaus/Common_Carrier/Notices/1998/fcc98090.wp
  • we believe that Federal Communications Commission FCC 98-90 4 Id. 5 47 U.S.C. § 225(b)(1). 6 47 U.S.C. § 225(a)(3 ). 7 Under Title IV, common carriers providing telephone voice transmission services were required to begin providing TRS, throughout the areas they serve, as of July 26, 1993. See 47 U.S.C. § 225(c). 8 See 47 C.F.R. §§ 64.601 - 64.605. 9 A text telephone (TTY) is a machine that employs graphic communications in the transmission of coded signals through a wire or radio communication system. 47 C.F.R. § 64.601(8). The Commission's rules require TRS providers to be capable of communicating with TTYs in both Baudot and ASCII format, at any speed generally in use. 47 C.F.R. § 64.604(b)(1). 10 Individual
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/err00257.doc
  • separations rules'' is changed to ``Wireless and other carriers that are neither subject to economic rate regulation nor to the jurisdictional separations rules''. On page 26, paragraph 53, the text ``implement presubscription or multivendoring as this time'' is changed to ``implement presubscription or multivendoring at this time.'' On page 32, paragraph 69, the text ``the amendments to sections 64.601 through 64.605 of the Commission's rules as set forth in Appendix A ARE ADOPTED, effective October 1, 2001'' is changed to ``the amendments to sections 64.601 through 64.605 of the Commission's rules as set forth in Appendix A ARE ADOPTED, effective thirty days from the date of publication in the Federal Register.'' FEDERAL COMMUNICATIONS COMMISSION L. Charles Keller Chief, Network Services Division
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/fcc00056.doc http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/fcc00056.txt
  • in sections 1, 4(i) and 4(j), 201-205, 218 and 225 of the Communications Act as amended, 47 U.S.C. Sections 151, 154(i), 154(j), 201-205, 218 and 225, this Report and Order IS ADOPTED, and Part 64 of the Commission's rules ARE AMENDED as set forth in the attached Appendix B. IT IS FURTHER ORDERED that the amendments to sections 64.601 through 64.605 of the Commission's rules as set forth in Appendix B ARE ADOPTED, effective thirty days from the date of publication in the Federal Register. The action contained herein has been analyzed with respect to the Paperwork Reduction Act of 1995 and found to impose new or modified reporting and/or recordkeeping requirements or burdens on the public. Implementation of these new
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/fcc00200.doc
  • informal complaints under our amended TRS rules. We also change the nomenclature in our rules from ``video relay interpreting'' to ``video relay services.'' Finally, we correct various typographical errors that would otherwise be corrected in an erratum. The specific rules that we amend in this Order are shown in Appendix A. The complete text, as amended, of sections 64.601 - 64.605 in Part 64, Subpart F of Title 47 of the Code of Federal Regulations, is in Appendix B. DISCUSSION First, we amend the effective date by which parties must comply with the amended rules adopted in the TRS Order (as modified by this Order). In the TRS Order, the Commission required the amendments to sections 64.601 through 64.605 of the
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/fcc00257.doc
  • the Commission's rules ARE AMENDED as set forth in the attached Appendix A. IT IS FURTHER ORDERED that each common carrier providing telephone voice transmission services shall provide, not later than October 1, 2001, access via the 711 dialing code to all relay services as a toll free call. IT IS FURTHER ORDERED that the amendments to sections 64.601 through 64.605 of the Commission's rules as set forth in Appendix A ARE ADOPTED, effective October 1, 2001. The action contained herein has been analyzed with respect to the Paperwork Reduction Act of 1995 and found to impose no new or modified reporting and/or record-keeping requirements or burdens on the public. IT IS FURTHER ORDERED that the Commission's Consumer Information Bureau, Reference
• http://www.fcc.gov/Bureaus/Common_Carrier/Public_Notices/1998/da981001.html http://www.fcc.gov/Bureaus/Common_Carrier/Public_Notices/1998/da981001.txt http://www.fcc.gov/Bureaus/Common_Carrier/Public_Notices/1998/da981001.wp
  • 27, 1998 NOTICE OF TELECOMMUNICATIONS RELAY SERVICES (TRS) CERTIFICATION (CC Docket No. 90-571) Notice is hereby given that the applications for certification of state Telecommunication Relay Services (TRS) programs of the states listed below have been granted, subject to the condition described below, pursuant to Title IV of the Americans with Disabilities Act of 1990, 47 U.S.C. 225(f)(2), and section 64.605(b) of the Commission's rules, 47 C.F.R. 64.605(b). The Commission will provide further Public Notice of the certification of the remaining applications for certification once review of those states' applications has been completed. On the basis of the states applications, the Commission has determined that: (1) the TRS program of the listed states meet or exceed all operational, echnical, and functional
• http://www.fcc.gov/Bureaus/Common_Carrier/Public_Notices/1998/da981194.html http://www.fcc.gov/Bureaus/Common_Carrier/Public_Notices/1998/da981194.txt http://www.fcc.gov/Bureaus/Common_Carrier/Public_Notices/1998/da981194.wp
  • 19, 1998 NOTICE OF TELECOMMUNICATIONS RELAY SERVICES (TRS) CERTIFICATION (CC Docket No. 90-571) Notice is hereby given that the applications for certification of state Telecommunication Relay Services (TRS) programs of the states listed below have been granted, subject to the condition described below, pursuant to Title IV of the Americans with Disabilities Act of 1990, 47 U.S.C. 225(f)(2), and section 64.605(b) of the Commission's rules, 47 C.F.R. 64.605(b). The Commission will provide further Public Notice of the certification of the remaining applications for certification once review of those states' applications has been completed. On the basis of the states applications, the Commission has determined that: 1. the TRS program of the listed states meet or exceed all operational, technical, and functional
• http://www.fcc.gov/Bureaus/Common_Carrier/Public_Notices/1998/da981238.html http://www.fcc.gov/Bureaus/Common_Carrier/Public_Notices/1998/da981238.txt http://www.fcc.gov/Bureaus/Common_Carrier/Public_Notices/1998/da981238.wp
  • 26, 1998 NOTICE OF TELECOMMUNICATIONS RELAY SERVICES (TRS)CERTIFICATION (CC Docket No. 90-571) Notice is hereby given that the application for certification of the state Telecommunication Relay Services (TRS) program of the state listed below has been granted, subject to the condition described below, pursuant to Title IV of the Americans with Disabilities Act of 1990, 47 U.S.C. 225(f)(2), and section 64.605(b) of the Commission's rules, 47 C.F.R. 64.605(b). The Commission will provide further Public Notice of the certification of the remaining applications for certification once review of those states' applications has been completed. On the basis of the states applications, the Commission has determined that: (1) the TRS program of the listed state meets or exceeds all operational, technical, and functional
• http://www.fcc.gov/Daily_Releases/Daily_Digest/2008/dd080919.html
  • OF PROPOSED CONSTRUCTION PROJECTS. (DA No. 08-2121). WTB. Contact: Dorothy Stifflemire at (202) 418-7349, email: Dorothy.Stifflemire@fcc.gov or Steve Delsordo at (202) 418-1986, email: Stephen.Delsordo@fcc.gov [33]DA-08-2121A1.doc [34]DA-08-2121A1.pdf [35]DA-08-2121A1.txt ----------------------------------------------------------------------- --- TEXTS ----------------------------------------------------------------------- --- TELECOMMUNICATIONS RELAY SERVICES AND SPEECH-TO-SPEECH SERVICES FOR INDIVIDUALS WITH HEARING AND SPEECH DISABILITIES; E911 REQUIREMENTS FOR IP-ENABLED SERVICE PROVIDERS. Granted the petition for limited waiver of interim Section 64.605(c) of the Commission's rules, filed by Sorenson Communications, Inc. and extended limited waiver to all VRS providers. (Dkt No. 03-123, 05-196). Action by: the Commission. Adopted: 09/15/2008 by ORDER. (FCC No. 08-210). CGB [36]FCC-08-210A1.doc [37]FCC-08-210A1.pdf [38]FCC-08-210A1.txt POST-TRANSITION DTV TABLE OF ALLOTMENTS, 47 C.F.R. 73.622(I), HAYES CENTER, NEBRASKA. Proposed substituting DTV Channel 6 for DTV Channel 18 for Station KWNB-DT. (Dkt
• http://www.fcc.gov/cgb/dro/numbering_and_e911_for_vrs_ip.html
  • Consumer And Governmental Affairs Bureau Modifies Cost Submission Timeframes Associated With Implementation Of The Numbering System For Internet-Based Telecommunications Relay Services. Docket No. 03-123 and 05-196. Public Notice: [85]Word || [86]PDF 9/19/08 Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Service Providers. Granted the petition for limited waiver of interim Section 64.605(c) of the Commission's rules, filed by Sorenson Communications, Inc. and extended limited waiver to all VRS providers. (Docket No. 03-123 and 05-196) (FCC No. 08-210) Order: [87]Word || [88]PDF 7/29/08 Commission Releases Request for Quotation for Contractor to Build and Operate Centralized Database for Internet Based Telecommunications Relay Service Numbering System. (CG Docket 03-123; WC Docket 05-196) Public Notice: [89]Word
• http://www.fcc.gov/cgb/dro/trs.html
  • Consumer And Governmental Affairs Bureau Modifies Cost Submission Timeframes Associated With Implementation Of The Numbering System For Internet-Based Telecommunications Relay Services. Docket No. 03-123 and 05-196. Public Notice: [299]Word || [300]PDF 9/19/08 Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Service Providers. Granted the petition for limited waiver of interim Section 64.605(c) of the Commission's rules, filed by Sorenson Communications, Inc. and extended limited waiver to all VRS providers. (Docket No. 03-123 and 05-196) (FCC No. 08-210) Order: [301]Word || [302]PDF 7/29/08 Commission Releases Request for Quotation for Contractor to Build and Operate Centralized Database for Internet Based Telecommunications Relay Service Numbering System. (CG Docket 03-123; WC Docket 05-196) Public Notice: [303]Word
• http://www.fcc.gov/cgb/dro/trs_history_docket.html
  • (TRS) eligible for compensation from the Interstate TRS Fund (Fund). Because the Consumer & Governmental Affairs Bureau (CGB) has received questions concerning the manner in which IP CTS providers may be eligible for compensation from the Fund, CGB issues this clarification. To establish such eligibility, IP CTS providers must either: (1) seek certification from the Commission pursuant to 47 C.F.R. 64.605; (2) become part of a certified state program; or (3) subcontract with an entity that is part of a certified state program. CGB also clarifies that an IP CTS provider seeking compensation from the Fund must notify the Interstate TRS Fund administrator 30 days prior to the date they submit minutes for payment. 108. Consumer & Governmental Affairs Bureau Seeks
• http://www.fcc.gov/cgb/dro/trs_virginia.html
  • CA Pledge of Confidentiality; Appendix 9: Code of Virginia Section 8.01-44.3; Appendix 10; Play Back Device Guidelines; Appendix 11: Educational Materials 2007; and Appendix 12: Emergency Action Plan for Virginia Relay Center. [44]Exhibit A: Current TRS Contract with AT&T. [45]Contract continued. [46]Contract continued. [47]Contract continued. [48]Contract continued. [49]Complaint Summaries. [50]Complaint Summaries. [51]Complaint Summaries. [52]Outreach Materials. [53]CapTel Services. [54]Section 64.604 - 64.605 - CapTel. [55]Disaster Recovery Plan and Sample Directory Page (Landline and Wireless Bills). [56]Complaints; Sprint CapTel Mandatory Standards and Compliance Matrix 2007. [57]Final Order to Initiate 711. __________________________________________________________________ Programs. * [58]National Exchange Carrier Administration (NECA) * National Association of State Relay Administrators (NASRA) * [59]Telecommunications Equipment Distribution Program Association (TEDPA) * [60]Virginia Department for the Deaf and Hard of Hearing
• http://www.fcc.gov/eb/Orders/2002/FCC-02-173A1.html
  • of use (``MOU''),10 defined as the MOU for completed interstate TRS calls placed through a TRS center beginning after call set-up and concluding after the last message call unit.11 TRS providers are eligible to receive payments from the TRS Fund only if they are: (1) TRS facilities operated under contract with and/or by certified state TRS programs pursuant to Section 64.605; (2) TRS facilities owned by or operated under contract with a common carrier providing interstate services pursuant to Section 64.604; or (3) interstate common carriers offering TRS pursuant to Section 64.604.12 To receive payments, TRS providers must submit monthly reports of interstate MOU to NECA.13 6. As required by the Act,14 the Commission has established mandatory minimum standards for all
• http://www.fcc.gov/eb/Orders/2005/FCC-05-168A1.html
  • since 2000, it has not filed Annual Worksheets for 2001 or 2002, which is used to report 2000 and 2001 revenue, respectively. Within the past year, while Telecom House did file its quarterly Worksheet due May 1, 2005, it failed to file the quarterly Worksheets due November 1, 2004 and February 1 and August 1, 2005. 21. Section 54.711(a) and 64.605(c)(5)(iii)(B) of the Commission's rules clearly establish a carrier's obligation to file periodic Telecommunications Reporting Worksheets.55 A carrier's failure to file these Worksheets as required has serious implications for the USF and TRS programs. As discussed above, the filing of a Telecommunications Reporting Worksheet prompts a determination of liability for, and subsequent billing and collection of, payments by the administrators of
• http://www.fcc.gov/eb/Public_Notices/DA-11-304A1.html
  • to the TRS user what the called party says. With Internet-based TRS, calls between the relay provider and the person with a hearing or speech disability are made via the Internet. The two most commonly used forms of TRS are Internet Protocol Relay (IP Relay) and Video Relay Service (VRS). This Enforcement Advisory highlights key emergency calling requirements. See section 64.605 of the Commission's rules, 47 C.F.R. S: 64.605, for a comprehensive list of all emergency calling requirements applicable to Internet-based TRS providers. Certain of the requirements only apply to IP Relay (text-to-voice) and VRS providers. "All 911 calls" is defined as "any communications initiated by [a] VRS or IP Relay user dialing 911." See 47 C.F.R. S: 64.605(b)(2)(ii). Internet-based TRS
• http://fjallfoss.fcc.gov/edocs_public/attachmatch/DA-11-304A1.doc http://fjallfoss.fcc.gov/edocs_public/attachmatch/DA-11-304A1.pdf
  • to the TRS user what the called party says. With Internet-based TRS, calls between the relay provider and the person with a hearing or speech disability are made via the Internet. The two most commonly used forms of TRS are Internet Protocol Relay (IP Relay) and Video Relay Service (VRS). This Enforcement Advisory highlights key emergency calling requirements. See section 64.605 of the Commission's rules, 47 C.F.R. § 64.605, for a comprehensive list of all emergency calling requirements applicable to Internet-based TRS providers. Certain of the requirements only apply to IP Relay (text-to-voice) and VRS providers. ``All 911 calls'' is defined as ``any communications initiated by [a] VRS or IP Relay user dialing 911.'' See 47 C.F.R. § 64.605(b)(2)(ii). Internet-based TRS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1006A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1006A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1006A1.txt
  • Commission will accept applications for the renewal of state telecommunications relay services (TRS) program certifications from July 26, 2002 until October 1, 2002. Current state certifications expire July 26, 2003. The Commission's rules provide that states may apply for a renewal of their certified state TRS program one year prior to the expiration of their current certification. See 47 C.F.R.§ 64.605(c). To facilitate the processing of applications, the Commission will accept applications until October 1, 2002. Requirements for FCC Certification The Commission's rules for the provision of TRS, pursuant to Title IV of the Americans with Disabilities Act, 47 U.S.C. § 225, are codified at 47 C.F.R. §§ 64.601-605. Pursuant to 47 C.F.R. § 64.605(b), a state desiring certification of its
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1729A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1729A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1729A1.txt
  • OF CERTIFICATION OF STATE TELECOMMUNICATIONS RELAY SERVICE (TRS) PROGRAMS CC DOCKET NO. 98-67 Notice is hereby given that the applications for certification of state Telecommunication Relay Services (TRS) programs of the states listed below have been granted, subject to the condition described below, pursuant to Title IV of the Americans with Disabilities Act (ADA), 47 U.S.C. § 225(f)(2), and section 64.605(b) of the Commission's rules, 47 C.F.R. § 64.605(b). The Commission will provide further Public Notice of the certification of the remaining applications for certification once final review of those states' submissions has been completed. On the basis of the state applications, the Commission has determined that: The TRS program of the states meet or exceed all operational, technical, and functional
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1862A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1862A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1862A1.txt
  • office that receives complaints, grievances, inquiries and suggestions; the voice, TTY and fax numbers for that office; the e-mail address; and the physical address to which correspondence should be sent. The Commission must be notified each time there is a change in any of this required information. The Commission also reminds state TRS programs that pursuant to 47 C.F.R. § 64.605(f) state TRS programs must notify the Commission of any substantive changes in their TRS programs within 60 days of when they occur, and must certify that the state TRS program continues to meet federal minimum standards after implementing the substantive change. , and should include the following words in the body of the message, "get form ." A
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2332A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2332A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2332A1.txt
  • OF CERTIFICATION OF STATE TELECOMMUNICATIONS RELAY SERVICE (TRS) PROGRAMS CC DOCKET NO. 98-67 Notice is hereby given that the applications for certification of state Telecommunication Relay Services (TRS) programs of the states listed below have been granted, subject to the condition described below, pursuant to Title IV of the Americans with Disabilities Act (ADA), 47 U.S.C. § 225(f)(2), and section 64.605(b) of the Commission's rules, 47 C.F.R. § 64.605(b). The Commission will provide further Public Notice of the certification of the remaining applications for certification once final review of those states' submissions has been completed. On the basis of the state applications, the Commission has determined that: The TRS program of the states meet or exceed all operational, technical, and functional
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2409A1.txt
  • OF CERTIFICATION OF STATE TELECOMMUNICATIONS RELAY SERVICE (TRS) PROGRAMS CC DOCKET NO. 98-67 Notice is hereby given that the applications for certification of state Telecommunication Relay Services (TRS) programs of the states listed below have been granted, subject to the condition described below, pursuant to Title IV of the Americans with Disabilities Act (ADA), 47 U.S.C. § 225(f)(2), and section 64.605(b) of the Commission's rules, 47 C.F.R. § 64.605(b). On the basis of the state applications, the Commission has determined that: The TRS program of the states meet or exceed all operational, technical, and functional minimum standards contained in section 64.604 of the Commission's rules, 47 C.F.R. § 64.604; The TRS programs of the listed states make available adequate procedures and
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1243A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1243A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1243A1.txt
  • 64.601(12). The Interstate TRS Fund compensates eligible providers of VRS and other forms or VRS for their costs of providing TRS. See 47 C.F.R. § 64.604(c)(5)(iii). See Telecommunications Relay Services for Individuals with Hearing and Speech Disabilities, Report and Order and Order on Reconsideration, CG Docket No. 03-123, FCC 05-203 (Dec. 12, 2005) (2005 VRS Provider Order); 47 C.F.R. § 64.605(a)(2). The rules also apply to providers seeking to offer Internet Protocol (IP) Relay. Prior to the 2005 VRS Provider Order, an entity desiring to offer TRS and receive compensation from the Fund had to meet one of the three eligibility standards set forth in 47 C.F.R. § 64.604(c)(5)(iii)(F). Healinc Telecom, LLC, VRS Certification Addendum of Healinc Telecom, LLC, CG Docket
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1244A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1244A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1244A1.txt
  • providers of IP Relay and VRS, and other forms or TRS for their reasonable costs of providing service. See 47 C.F.R. § 64.604(c)(5)(iii). See Telecommunications Relay Services for Individuals with Hearing and Speech Disabilities, Report and Order and Order on Reconsideration, CG Docket No. 03-123, FCC 05-203 (Dec. 12, 2005) (2005 IP Relay and VRS Certification Order); 47 C.F.R. § 64.605(a)(2). Prior to the 2005 IP Relay and VRS Certification Order, an entity desiring to offer TRS and receive compensation from the Fund had to meet one of the three eligibility standards set forth in 47 C.F.R. § 64.604(c)(5)(iii)(F). GoAmerica, Inc., IP Relay and VRS Certification Supplement to Application of GoAmerica, Inc., CG Docket No. 03-123 (April 21, 2006) (GoAmerica Supplement).
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1506A1.txt
  • that receives complaints, grievances, inquiries and suggestions; the voice, TTY and fax numbers for that office; the e-mail address; and the physical address to which correspondence should be sent. The Commission must be notified each time there is a change in any of this required information. The Commission also reminds certified state TRS programs that pursuant to 47 C.F.R. § 64.605(f)(1) state TRS programs must notify the Commission of any substantive changes in their TRS programs within 60 days of when they occur, and must certify that the state TRS program continues to meet federal minimum standards after implementing the substantive change. Similarly, Video Relay Service (VRS) and Internet Protocol Relay (IP Relay) Service Providers certified under 47 C.F.R. § 64.605(f)(2)
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2578A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2578A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2578A1.txt
  • VRS, and other forms of TRS, for their reasonable costs of providing service. See 47 C.F.R. § 64.604(c)(5)(iii). See Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities, CG Docket No. 03-123, Report and Order and Order on Reconsideration, 20 FCC Rcd 1719 (Dec. 12, 2005) (2005 IP Relay and VRS Certification Order); 47 C.F.R. § 64.605(a)(2). Prior to the 2005 IP Relay and VRS Certification Order, an entity desiring to offer TRS and receive compensation from the Fund had to meet one of the three eligibility standards set forth in 47 C.F.R. § 64.604(c)(5)(iii)(F). Hands On, Inc., Supplement to Application for Certification as a VRS and IP Relay Provider of Hands On Video Relay Services, Inc.,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-492A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-492A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-492A1.txt
  • and Order, Order on Reconsideration, CG Docket No. 03-123, FCC 05-203 (rel. December 12, 2005) (Report and Order). See OMB No. 3060-1047. These information collection requirements relate to new recordkeeping and reporting requirements concerning the TRS mandatory minimum standards, which apply to the common carriers seeking to offer Video Relay Service (VRS) and Internet-Protocol (IP) Relay Service. See 47 C.F.R. 64.605(a)(2), (c)(2), (e)(2), (f)(2) and (g). As stated in the Report and Order, the effective date of these newly approved TRS rules is the date notice of the OMB approval is published in the Federal Register. . For further information, contact Dana Jackson or Thomas Chandler of the Consumer & Governmental Affairs Bureau at (202) 418-2517 (voice), (202) 418-7898 (TTY). FCC
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2761A1.txt
  • THAT CURRENT TELECOMMUNICATION RELAY SERVICE (TRS) CERTIFICATION WILL EXPIRE ON JULY 26, 2008, AND PROVIDES A TIMELINE FOR SEEKING RECERTIFICATION CG Docket No. 03-123 The current TRS certifications for all states and territories will expire on July 26, 2008. Under the TRS regulations, states can apply for ``renewal'' one year prior to expiration, i.e., July 26, 2007. 47 C.F.R. § 64.605(c). BACKGROUND TRS enables persons with hearing and speech disabilities to access the telephone system to communicate with voice telephone users. Congress created the TRS program in Title IV of the Americans with Disabilities Act of 1990 (ADA), codified at Section 225 of the Communications Act of 1934. 47 U.S.C. § 225. Under the statute, TRS services are intended to be
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2762A1.txt
  • receives complaints, grievances, inquiries and suggestions; the voice, TTY and fax numbers for that office; the email address; and the physical address to which correspondence should be sent. The Commission must be notified each time there is a change in any of this required information. . The Commission also reminds certified state TRS programs that pursuant to 47 C.F.R. § 64.605(f)(1) state TRS programs must notify the Commission of any substantive changes in their TRS programs within 60 days of when they occur, and must certify that the state TRS program continues to meet federal minimum standards after implementing the substantive change. Similarly, Video Relay Service (VRS), Internet Protocol Relay (IP Relay) service providers and IP Captioned Telephone service providers certified
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3996A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3996A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3996A1.txt
  • Interstate TRS Fund compensates eligible providers of VRS and other forms or VRS for their costs of providing TRS. See 47 C.F.R. § 64.604(c)(5)(iii). See Telecommunications Relay Services for Individuals with Hearing and Speech Disabilities, Report and Order and Order on Reconsideration, CG Docket No. 03-123, 20 FCC Rcd 20577 (Dec. 12, 2005) (2005 VRS Provider Order); 47 C.F.R. § 64.605(a)(2). The rules also apply to providers seeking to offer Internet Protocol (IP) Relay and IP Captioned Telephone Service. See Telecommunications Relay Services for Individuals with Hearing and Speech Disabilities, Declaratory Ruling, CG Docket No. 03-123, 22 FCC Rcd at 309, para 27. 2005 VRS Provider Order, supra. 47 C.F.R. § 64.605(a)(2). 47 C.F.R. § 64.605(b)(2). See Telecommunications Relay Services for
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  • IP Relay and VRS, and other forms or TRS for their reasonable costs of providing service. See 47 C.F.R. § 64.604(c)(5)(iii). See Telecommunications Relay Services for Individuals with Hearing and Speech Disabilities, Report and Order and Order on Reconsideration, CG Docket No. 03-123, 20 FCC Rcd 20577 (Dec. 12, 2005) (2005 IP Relay and VRS Certification Order); 47 C.F.R. § 64.605(a)(2). The rules also apply to providers seeking to offer IP Captioned Telephone Service. See Telecommunications Relay Services for Individuals with Hearing and Speech Disabilities, Declaratory Ruling, CG Docket No. 03-123, 22 FCC Rcd at 309, para 27. Hawk Relay, LLC, Application for Certification as a VRS and IP Relay Provider of Hawk Relay, LLC, CG Docket No. 03-123 (July 9,
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  • GOVERNMENTAL AFFAIRS BUREAU CLARIFIES THE TRANSFERABILITY OF TELECOMMUNICATIONS RELAY SERVICE (TRS) PROVIDER CERTIFICATION CG Docket No. 03-123 The Consumer & Governmental Affairs Bureau has received requests for guidance concerning the transferability of Federal Communications Commission (Commission) certification of Internet-based TRS providers as eligible for compensation from the Interstate TRS Fund (Fund), pursuant to the provider certification rules contained in section 64.605 of the Commission's rules. We clarify that such certification is not transferable. Therefore, in the event that an entity not certified pursuant to section 64.605 purchases, acquires, or merges with another TRS provider, the acquiring or surviving provider must be certified under section 64.605 (or otherwise eligible for compensation from the Fund) before it can receive payments from the Fund.
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  • Interstate TRS Fund for the provision of various forms of TRS, including IP CTS. See 47 C.F.R. § 64.604(c)(5)(iii). See Telecommunications Relay Services for Individuals with Hearing and Speech Disabilities, Report and Order and Order on Reconsideration, CG Docket No. 03-123, 20 FCC Rcd 20577 (Dec. 12, 2005) (TRS Provider Certification Order); 47 C.F.R. § 64.606 (formerly 47 C.F.R. § 64.605). See Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Internet-based Captioned Telephone Service, CG Docket No. 03-123, Declaratory Ruling, 22 FCC Rcd 379 (Jan. 11, 2007) (IP CTS Declaratory Ruling). IP CTS is a form of captioned telephone service that transmits the captions between the relay provider and the user via the Internet, rather than
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  • eligible for compensation from the Interstate TRS Fund (Fund). Because the Consumer & Governmental Affairs Bureau (CGB) has received questions concerning the manner in which IP CTS providers may be eligible for compensation from the Fund, we issue this clarification. To establish such eligibility, IP CTS providers must either: (1) seek certification from the Commission pursuant to 47 C.F.R. § 64.605; (2) become part of a certified state program; or (3) subcontract with an entity that is part of a certified state program. We also clarify that an IP CTS provider seeking compensation from the Fund must notify the Interstate TRS Fund administrator 30 days prior to the date they submit minutes for payment. The Commission's eligibility rules set forth in
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  • of receiving or utilizing all of the call back and Registered Location information required by the Commission's 911 requirements, and clarified that an Internet-based TRS provider ``need only provide such call back and location information as a PSAP... is capable of receiving and utilizing.'' On December 30, 2008, Sorenson filed a petition for a temporary limited waiver of the section 64.605(b)(2)(iv) requirement that Internet-based TRS providers make the CA ID available to an appropriate PSAP ``from or through the appropriate [ALI] database'' during a 911 call placed by an Internet-based TRS user. While emphasizing that its CAs will continue to provide their identification numbers to PSAPs orally during 911 calls, Sorenson states that its 911 contractor, Intrado, has been unable to
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  • TRS users using CPE from a former default provider. The waiver applies in cases where the new default provider does not have access to the technical information about the CPE that would be necessary in order to provide service in compliance with the standards. Such requirements include, for example, certain operational requirements in rule 64.604(a)(3), emergency handling requirements in rule 64.605, and point-to-point calling as clarified in the Second Internet-based TRS Order. The Commission held that the temporary waiver was necessary in the public interest ``so that Internet-based TRS providers may focus on ensuring that ten-digit numbering and E911 services function smoothly at this time of transition to the new ten-digit dialing system.'' The Commission further held that the waiver had
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  • of Proposed Rulemaking, 19 FCC Rcd 12475, at 12594 (Appendix E: Summary of IP Relay and VRS waivers) (June 30, 2004) (2004 TRS Report & Order). The requirement has been waived indefinitely for VRS. See 2004 TRS Report & Order, 19 FCC Rcd at 12594 (Appendix E: Summary of IP Relay and VRS waivers). See, e.g., 47 C.F.R. §§ 64.604(a)(3); 64.605. We note that the Commission raised relevant issues concerning standards for videophone equipment supplied by VRS providers in its recent Notice of Inquiry. See Structure and Practices of the Video Relay Service Program, CG Docket No. 10-51, Notice of Inquiry, FCC 10-111 at paras. 34-35 (Jun. 28, 2010) (VRS Structure and Practices NOI) See, e.g., 47 C.F.R. §§ 64.604(a)(3); 64.605.
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  • (2004 TRS Report & Order). See 2000 TRS Report & Order, 15 FCC Rcd at 5148-51, ¶¶ 14-20 See also 47 C.F.R. § 64.601(19) (defining STS). The requirement has been waived indefinitely for VRS. See 2004 TRS Report & Order, 19 FCC Rcd at 12594 (Appendix E: Summary of IP Relay and VRS waivers). See, e.g., 47 C.F.R. §§ 64.604(a)(3); 64.605. We note that the Commission raised relevant issues concerning standards for videophone equipment supplied by VRS providers in its June 28, 2010 Notice of Inquiry. See Structure and Practices of the Video Relay Service Program, CG Docket No. 10-51, Notice of Inquiry, 25 FCC Rcd 8597, 8609, ¶¶ 34-35 (2010) (VRS Structure and Practices NOI). See, e.g., 47 C.F.R. §§
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  • for these core services and functions.'' Therefore, we reiterate that all certified VRS providers, including those operating subject to conditional certification, are expected to provide their own service in compliance with the 24/7 rule. Moreover, our review of the application has raised questions about the manner in which ASL Holdings will route 911 calls. We remind ASL Holdings that section 64.605(b)(2)(iii) of the Commission's rules expressly requires that all 911 calls be routed through the use of automatic numbering identification (ANI) and, if necessary, pseudo-ANI, via the dedicated Wireline E911 Network, and that iTRS providers may not fulfill their 911 obligations by routing 911 calls to ten-digit administrative (NPA-NXX) numbers of PSAPs, designated statewide default answering points, or appropriate local emergency
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  • verifying the information provided in the application for certification, and the veracity of the applicant's representations that it will provide service in compliance with all pertinent Commission requirements. The Bureau notes some inaccuracies in CAAG's application. Specifically, our review of the application has raised questions about the manner in which CAAG will route 911 calls. We remind CAAG that section 64.605(b)(2)(iii) of the Commission's rules expressly requires that all 911 calls be routed through the use of automatic numbering identification (ANI) and, if necessary, pseudo-ANI, via the dedicated Wireline E911 Network, and that iTRS providers may not fulfill their 911 obligations by routing 911 calls to ten-digit administrative (NPA-NXX) numbers of PSAPs, designated statewide default answering points, or appropriate local emergency
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  • to the TRS user what the called party says. With Internet-based TRS, calls between the relay provider and the person with a hearing or speech disability are made via the Internet. The two most commonly used forms of TRS are Internet Protocol Relay (IP Relay) and Video Relay Service (VRS). This Enforcement Advisory highlights key emergency calling requirements. See section 64.605 of the Commission's rules, 47 C.F.R. § 64.605, for a comprehensive list of all emergency calling requirements applicable to Internet-based TRS providers. Certain of the requirements only apply to IP Relay (text-to-voice) and VRS providers. ``All 911 calls'' is defined as ``any communications initiated by [a] VRS or IP Relay user dialing 911.'' See 47 C.F.R. § 64.605(b)(2)(ii). Internet-based TRS
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  • FCC Rcd 12475, 12594, Appendix E (2004) (2004 TRS Report & Order). See 2000 TRS Report & Order, 15 FCC Rcd at 5148-51, ¶¶ 14-20; see also 47 C.F.R. § 64.601(a)(20) (defining STS). The requirement has been waived indefinitely for VRS. See 2004 TRS Report & Order, 19 FCC Rcd at 12594, Appendix E. See, e.g., 47 C.F.R. §§ 64.604(a)(3), 64.605. We note that, most recently, the Commission raised relevant issues concerning standards for videophone equipment supplied by VRS providers in the 2011 VRS FNPRM, which sets forth a detailed proposal for developing and maintaining VRS access technology standards designed to facilitate interoperability and portability goals. See Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech
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  • for Individuals with Hearing and Speech Disabilities, CG Docket No. 03-123, Declaratory Ruling and Further Notice of Proposed Rulemaking, FCC 06-57 (adopted May 3, 2006)(addressing California Coalition of Agencies Serving the Deaf and Hard of Hearing (CCASDHH), Petition for Declaratory Ruling on Interoperability, CC Docket No. 98-67, CG Docket No. 03-123 (filed Feb. 15, 2005)). See also 47 C.F.R. § 64.605(e)(2) (Commission may require certified providers to submit documentation demonstrating compliance with the mandatory minimum standards). Further, Snap must file an annual report with the Commission evidencing that they are in compliance with Section 64.604. 47 C.F.R. § 64.605(g). The first such report shall be due one year after the release date of this Public Notice, and subsequent reports shall be
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  • estimated percentage of erroneous payments for the TRS program. This is the first in an anticipated series of projects that will culminate in a defined audit process for providing the Commission and the IG with an independent and comprehensive examination and assessment of the Federal Communication Commission's TRS program's administration and TRS provider compliance with 47 CFR §§ 64.601 - 64.605 and the conduct of such audits. Objectives include analyzing the FCC TRS oversight requirements, assessing the Commission's program management functions, and evaluating the operations of the TRS administrator. We anticipate issuing our report on the initial phase of this project during the fourth quarter of FY 2006. 17 Audits 11. Audits of E-rate Beneficiaries As discussed in the report section
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  • addi tion, the Commission has not been able to calculate the estimated percentage of errone ous payments for the TRS program. The IG has initiated a series of audits that will provide the Commission and the IG with an independent and comprehensive examination and assessment of the FCC's TRS program administration and TRS provider compliance with 47 CFR §§ 64.601 64.605. During the current reporting period, we completed a risk assessment of the FCC's TRS oversight requirements, program management functions, and the opera tions of the TRS administrator. This project was completed April 26, 2006. The next audit, currently underway, will amplify the initial effort by surveying the risk of improper reimbursements from the TRS Fund administered by NECA to providers
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  • WC Docket No. 05-196 ERRATUM Released: April 8, 2008 By the Chief, Consumer & Governmental Affairs Bureau: On March 19, 2008, the Commission released a Report and Order, FCC 08-78, in the above-captioned proceeding. This Erratum corrects the Report and Order as follows: 1. First sentence of paragraph 3 in Appendix B is amended to read as follows: Current Sections 64.605, 64.606, 64.607, and 64.608 are re-designated as Sections 64.606, 64.607, 64.608, and 64.609, respectively, and a new Section 64.605 is added as follows: 2. In the text of Sections 64.603(a), 64.603(b), 64.604(c)(5)(ii), 64.604(c)(5)(iii)(F)(1), 64.604(c)(5)(iii)(F)(4), 64.604(c)(6)(i), and 64.604(c)(6)(iii)(B), replace the internal cross references to ``§ 64.605'' with ``§ 64.606.'' 3. In the text of the newly re-designated Section 64.609, replace the
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  • methodology as the method for interstate cost recovery in Telecommunications Relay Services and the Americans with Disabilities Act of 1990, Second Report and Order, and Further Notice of Proposed Rulemaking, CC Docket No. 90-571, 8 FCC Rcd 1802 (1993). Eligible providers are defined as (1) TRS facilities operated under contract with and/or by certified state TRS programs pursuant to Section 64.605; or (2) TRS facilities owned by or operated under contract with a common carrier providing interstate services pursuant to Section 64.604; or (3) interstate common carriers offering TRS pursuant to Section 64.604. 47 C.F.R. §§ 64.604(f), 64.605. Although cost and demand data are collected on a carrier-by-carrier basis, the methodology does not rely on an individual provider's costs alone, but
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  • to the administrator, and authority to audit TRS providers. Contributors may make requests for Commission nondisclosure of company-specific revenue information under § 0.459 of this chapter by so indicating on the Telecommunications Reporting Worksheet at the time that the subject data are submitted. The Commission shall make all decisions regarding nondisclosure of company-specific information. * * * * * 109. 64.605 is amended by revising paragraph (a) to read as follows: 64.605 State certification. (a) State documentation. Any state, through its office of the governor or other delegated executive office empowered to provide TRS, desiring to establish a state program under this section shall submit, not later than October 1, 1992, documentation to the Commission addressed to the Federal Communications Commission,
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  • of use (``MOU''), defined as the MOU for completed interstate TRS calls placed through a TRS center beginning after call set-up and concluding after the last message call unit. TRS providers are eligible to receive payments from the TRS Fund only if they are: (1) TRS facilities operated under contract with and/or by certified state TRS programs pursuant to Section 64.605; (2) TRS facilities owned by or operated under contract with a common carrier providing interstate services pursuant to Section 64.604; or (3) interstate common carriers offering TRS pursuant to Section 64.604. To receive payments, TRS providers must submit monthly reports of interstate MOU to NECA. 6. As required by the Act, the Commission has established mandatory minimum standards for all
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  • 218 and 225 of the Communications Act of 1934, as amended, 47 U.S.C. §§ 151, 152, 154(i), 154(j), 201-205, 218 and 225, this SECOND REPORT AND ORDER and ORDER ON RECONSIDERATION ARE ADOPTED and Part 64 of Commission's rules is AMENDED as set forth in the attached Appendix D. IT IS FURTHER ORDERED that the amendments to sections 64.601 through 64.605 of the Commission's rules as set forth in Appendix D ARE ADOPTED, effective thirty days from the date of publication in the Federal Register, except that rule sections 64.604(a)(3) and 64.604(c)(2), that contain information collection requirements under the PRA, are not effective until approved by OMB. The Commission will publish a document in the Federal Register announcing the effective date
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  • IS FURTHER ORDERED that petitions for reconsideration of Telecommunication Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities, Second Report and Order, CC Docket No. 98-67, FCC 03-112, 18 FCC Rcd 12379 (June 17, 2003) (Second Improved TRS Order) are GRANTED to the extent indicated herein. IT IS FURTHER ORDERED that the amendments to sections 64.601 through 64.605 of the Commission's rules as set forth in Appendix D ARE ADOPTED, effective thirty days from the date of publication in the Federal Register. IT IS FURTHER ORDERED that the Commission's Consumer & Governmental Affairs Bureau, Reference Information Center, SHALL SEND a copy of this REPORT AND ORDER, ORDER ON RECONSIDERATION, AND FURTHER NOTICE OF PROPOSED RULEMAKING, including the Final
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  • services since 2000, it has not filed Annual Worksheets for 2001 or 2002, which is used to report 2000 and 2001 revenue, respectively. Within the past year, while Telecom House did file its quarterly Worksheet due May 1, 2005, it failed to file the quarterly Worksheets due November 1, 2004 and February 1 and August 1, 2005. Section 54.711(a) and 64.605(c)(5)(iii)(B) of the Commission's rules clearly establish a carrier's obligation to file periodic Telecommunications Reporting Worksheets. A carrier's failure to file these Worksheets as required has serious implications for the USF and TRS programs. As discussed above, the filing of a Telecommunications Reporting Worksheet prompts a determination of liability for, and subsequent billing and collection of, payments by the administrators of
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  • greater broadband deployment. As a result, we conclude that common carriers seeking to offer VRS or IP Relay and receive compensation from the Interstate TRS Fund, independent of a certified state program or a common carrier offering TRS, may seek certification from the Commission to do so by providing documentation to the Commission as outlined below (and in amended Section 64.605). This documentation shall include, in narrative form: (1) a description of the forms of TRS to be provided; (2) a description of how the provider will meet all non-waived mandatory minimum standards applicable to each form of TRS offered; (3) a description of the provider's procedures for ensuring ongoing compliance with all applicable TRS rules; (4) a description of the
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  • traditional TRS call works). Telecommunications Relay Services for Individuals with Hearing and Speech Disabilities, CC Docket No. 98-67, Report and Order and Further Notice of Proposed Rulemaking, 15 FCC Rcd 5140, 5148-5151, paras. 14-20 (STS), 5152-5154, paras. 21-27 (VRS) (March 6, 2000) (Improved TRS Order). Id. at 5148, para. 14. Id. at 5149, para. 15; see generally 47 C.F.R. § 64.605 (addressing state certification). 2000 Improved TRS Order, 15 FCC Rcd at 5152, para. 21. The issue of whether VRS should be a mandatory service was raised in the FNPRM in the 2004 TRS Report & Order. See 2004 TRS Report & Order, 19 FCC Rcd at 12567-12568, paras. 243-245. That issue remains pending. See Provision of Improved Telecommunications Relay Services
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  • action will not affect businesses with fewer than 25 employees. Materials in Accessible Formats . ordering clauses Accordingly, IT IS ORDERED that, pursuant to the authority contained in sections 1, 2, 4(i), 4(j), 218 and 225 of the Communications Act of 1934, as amended, 47 U.S.C. §§ 151, 152, 154(i), 154(j), 218 and 225, and sections 1.2, 1.3, 64.604 and 64.605 of the Commission's rules, 47 C.F.R. §§ 1.2, 1.3, 64.604 and 64.605, this Declaratory Ruling hereby IS ADOPTED. IT IS FURTHER ORDERED that the Petition to Amend filed by Petitioners IS GRANTED to the extent indicated herein. IT IS FURTHER ORDERED that the Ultratec Petition to Clarify IS GRANTED to the extent indicated herein. IT IS FURTHER ORDERED that this
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  • 64.601(12). The Interstate TRS Fund compensates eligible providers of VRS and other forms or VRS for their costs of providing TRS. See 47 C.F.R. § 64.604(c)(5)(iii). See Telecommunications Relay Services for Individuals with Hearing and Speech Disabilities, CG Docket No. 03-123, Report and Order and Order on Reconsideration, FCC 05-203 (Dec. 12, 2005) (2005 VRS Provider Order); 47 C.F.R. § 64.605(a)(2). The rules also apply to providers seeking to offer Internet Protocol (IP) Relay. Prior to the 2005 VRS Provider Order, an entity desiring to offer TRS and receive compensation from the Fund had to meet one of the three eligibility standards set forth in 47 C.F.R. § 64.604(c)(5)(iii)(F). 2005 VRS Provider Order, supra. 47 C.F.R. § 64.605(a)(2). 47 C.F.R. §
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-186A1.txt
  • See Appendix B for sample template for this data to be obtained from the states. See Hamilton Comments at 6 (``Hamilton is aware of about seven states that change per-minute rates annually''). See id. at 4; Hamilton Reply Comments at 2-3. Presently we are aware of only one state (California) that may fall into this category. See 47 C.F.R. § 64.605(b). We expect that the number of states whose data is excluded from the MARS calculation will be very small. See Hamilton Ex Parte (Feb. 12, 2007) at 1 (asserting that state TRS rates are presumptively reasonable, and that the ``MARS plan is beneficial in that it accounts for states with low TRS rates as well as those with high TRS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-149A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-149A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-149A1.txt
  • is part of a certified state program, or being a common carrier obligated to provide TRS in a state that does not have a certified state program. TRS Provider Certification Order, 20 FCC Rcd at 20586-87, paras. 18-19. TRS Provider Certification Order, 20 FCC Rcd at 20586, para. 17. Id., 20 FCC Rcd at 20588-90, paras. 22-26; 47 C.F.R. § 64.605. 2007 IP CTS Declaratory Ruling, 22 FCC Rcd at 391, para. 28; 47 C.F.R. § 64.605. 2007 IP CTS Declaratory Ruling, 22 FCC Rcd at 391, para. 28 (internal footnote omitted). Id.; see also Consumer & Governmental Affairs Bureau Clarifies the Eligibility Requirement for Compensation from the Interstate Telecommunications Relay Service (TRS) Fund for Providers of Internet Protocol Captioned Telephone
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-151A1.txt
  • * (24) TRS Numbering Administrator. The neutral administrator of the TRS Numbering Directory selected based on a competitive bidding process. (25) TRS Numbering Directory. The database administered by the TRS Numbering Administrator, the purpose of which is to map each Registered Internet-based TRS User's NANP telephone number to his or her end device. * * * * * 3. Section 64.605 is amended to read as follows: § 64.605 Emergency Calling Requirements (a) Additional Emergency Calling Requirements Applicable to Internet-based TRS Providers. (1) As of December 31, 2008, the requirements of paragraphs (a)(2)(i) and (a)(2)(iv) of this section shall not apply to providers of VRS and IP Relay. (2) Each provider of Internet-based TRS shall: (i) Accept and handle emergency calls
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-210A1.txt
  • Call Handling Order addressing the emergency call handling obligations of Internet-based Telecommunications Relay Services (TRS) providers. In that order, the Commission adopted interim requirements for Internet-based TRS providers to ensure access to emergency services for consumers of Internet-based relay services, pending adoption by the Commission of a longer term emergency call handling solution. Among the interim requirements adopted was section 64.605(c), which requires Internet-based TRS providers, among other things, to deliver to emergency response authorities, at the outset of the outbound leg of an emergency TRS call, the callback number of the TRS provider's Communications Assistant (CA), thereby enabling emergency response personnel to re-establish contact with the CA in the event the call is disconnected. Pursuant to the subsequent Internet-based TRS
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-275A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-275A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-275A1.txt
  • and Hard of Hearing Consumer Advocacy Network, California Coalition of Agencies Serving the Deaf and Hard of Hearing, Hearing Loss Association of America TDI Coalition REPLY COMMENTERS Reply Comments Abbreviation Sorenson Communications, Inc. Sorenson APPENDIX B Final Rule Changes Part 64 of Title 47 of the Code of Federal Regulations is amended as follows: PART 52 - NUMBERING 1. Section 64.605(a)(1) is amended to read as follows: (1) As of December 31, 2008, the requirements of paragraphs (a)(2)(i) and (a)(2)(iv) of this section shall not apply to providers of VRS and IP Relay to which section 64.605(b) applies. 2. Section 64.605(b)(1) is amended to read as follows: (1) Scope. The following requirements are only applicable to providers of VRS or IP
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-78A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-78A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-78A1.txt
  • that, at a minimum, automatically and immediately transfers the caller to an appropriate Public Safety Answering Point (PSAP). An appropriate PSAP is either a PSAP that the caller would have reached if he had dialed 911 directly, or a PSAP that is capable of enabling the dispatch of emergency services to the caller in an expeditious manner. 3. Current Sections 64.605, 64.606, 64.607, and 64.608 are re-designated as Sections 64.606, 64.607, 64.608, and 64.609, respectively, and a new Section 64.605 is added as follows: 64.605 Additional Operational Standards Applicable to Internet-Based TRS Providers Each VRS, IP Relay, and IP CTS provider must accept and handle emergency calls and access, either directly or via a third party, a commercially available database that
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-10-111A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-10-111A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-10-111A1.txt
  • all his VRS calls through that provider or dial-around that provider to place calls with other VRS providers. See 47 C.F.R. § 64.611(a)(1). We intend the term videophone equipment to encompass a broad array of technologies that allow a user to communicate visually and, if desired, audibly with another end user. See 47 C.F.R. § 64.611(a)(2). See 47 C.F.R. § 64.605(b)(2). See 47 C.F.R. § 64.611(a)(2). See Telecommunications Relay Service and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities, CG Docket No. 03-123, Declaratory Ruling and Further Notice of Proposed Rulemaking, 21 FCC Rcd 5442, 5448-49, para. 16 (2006) (VRS Interoperability Declaratory Ruling). See Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-10-88A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-10-88A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-10-88A1.txt
  • interpret effectively, accurately, and impartially, both receptively and expressively, using any necessary specialized vocabulary''). 2009 Annual Report of the Registry of Interpreters for the Deaf (RID), at 53 (http://www.rid.org/UserFiles/File/2009RIDAnnualReport.pdf. AVLIC Mission Statement found at http://www.avlic.ca/index.php (visited April 13, 2010); AVLIC News Fall/Winter 2009 at 14, http://www.avlic.ca/files/pdf/newsletters/2009_avlic_fall_winter.pdf. C, infra. 47 U.S.C. § 225(d)(1)(F). 47 C.F.R. § 64.604(a)(2). See 47 C.F.R. § 64.605(b)(ii) (requiring a VRS providers to transmit all 911 calls to ``the PSAP, designated statewide default answering point, or appropriate local emergency authority''). See 47 C.F.R. § 64.604(a)(v)(2) (requiring a VRS CA to stay with a call for a minimum of ten minutes before transferring). 47 C.F.R. 64.604(c)(5)(iii)(E). VRS Declaratory Ruling at para. 9; see also 47 U.S.C. 225(b)(1) (TRS is
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-184A1.txt
  • technology used to access Internet-based TRS. Because the use of this term has created some confusion among providers as new access technologies have been brought to market, and to distinguish the equipment, software and other technologies used to access VRS from ``customer premises equipment'' as that term is defined in section 3 of the Act, we propose to amend sections 64.605 and 64.611 of our rules by replacing the term ``CPE'' where it appears with the term ``iTRS access technology.'' We propose to define ``iTRS access technology'' as ``any equipment, software, or other technology issued, leased, or provided by an Internet-based TRS provider that can be used to make or receive an Internet-based TRS call.'' Thus, any software, hardware, or other
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-54A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-54A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-11-54A1.txt
  • semi-annual reporting requirement, which we conclude will enable us to achieve the desired oversight. See Appendix E for final rule, 47 C.F.R.§ 64.604(c)(5)(iii)(N)(2). See generally VRS Call Practices NPRM, 25 FCC Rcd at 6022-6023, ¶¶19-21. 47 U.S.C. § 225(d)(1)(F); 47 C.F.R. § 64.604(a)(2) (prohibiting CAs from disclosing the content of any relayed conversation regardless of content). See 47 C.F.R. § 64.605(b)(2)(ii) (requiring a VRS providers to transmit all 9-1-1 calls to ``the PSAP, designated statewide default answering point, or appropriate local emergency authority''). See 47 C.F.R. § 64.604(b)(4)(ii) (requiring TRS providers to have ``redundancy features functionally equivalent to the equipment in normal central offices, including uninterruptible power for emergency use''). VRS Call Practices NPRM, 25 FCC Rcd at 6022-6023, ¶¶19-21. AT&T
• http://transition.fcc.gov/Bureaus/Common_Carrier/Notices/1998/fcc98090.pdf http://transition.fcc.gov/Bureaus/Common_Carrier/Notices/1998/fcc98090.wp
  • we believe that Federal Communications Commission FCC 98-90 4 Id. 5 47 U.S.C. § 225(b)(1). 6 47 U.S.C. § 225(a)(3 ). 7 Under Title IV, common carriers providing telephone voice transmission services were required to begin providing TRS, throughout the areas they serve, as of July 26, 1993. See 47 U.S.C. § 225(c). 8 See 47 C.F.R. §§ 64.601 - 64.605. 9 A text telephone (TTY) is a machine that employs graphic communications in the transmission of coded signals through a wire or radio communication system. 47 C.F.R. § 64.601(8). The Commission's rules require TRS providers to be capable of communicating with TTYs in both Baudot and ASCII format, at any speed generally in use. 47 C.F.R. § 64.604(b)(1). 10 Individual
• http://transition.fcc.gov/cgb/dro/numbering_and_e911_for_vrs_ip.html
  • Consumer And Governmental Affairs Bureau Modifies Cost Submission Timeframes Associated With Implementation Of The Numbering System For Internet-Based Telecommunications Relay Services. Docket No. 03-123 and 05-196. Public Notice: [85]Word || [86]PDF 9/19/08 Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Service Providers. Granted the petition for limited waiver of interim Section 64.605(c) of the Commission's rules, filed by Sorenson Communications, Inc. and extended limited waiver to all VRS providers. (Docket No. 03-123 and 05-196) (FCC No. 08-210) Order: [87]Word || [88]PDF 7/29/08 Commission Releases Request for Quotation for Contractor to Build and Operate Centralized Database for Internet Based Telecommunications Relay Service Numbering System. (CG Docket 03-123; WC Docket 05-196) Public Notice: [89]Word
• http://transition.fcc.gov/cgb/dro/trs.html
  • Consumer And Governmental Affairs Bureau Modifies Cost Submission Timeframes Associated With Implementation Of The Numbering System For Internet-Based Telecommunications Relay Services. Docket No. 03-123 and 05-196. Public Notice: [311]Word || [312]PDF 9/19/08 Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Service Providers. Granted the petition for limited waiver of interim Section 64.605(c) of the Commission's rules, filed by Sorenson Communications, Inc. and extended limited waiver to all VRS providers. (Docket No. 03-123 and 05-196) (FCC No. 08-210) Order: [313]Word || [314]PDF 7/29/08 Commission Releases Request for Quotation for Contractor to Build and Operate Centralized Database for Internet Based Telecommunications Relay Service Numbering System. (CG Docket 03-123; WC Docket 05-196) Public Notice: [315]Word
• http://transition.fcc.gov/cgb/dro/trs_history_docket.html
  • (TRS) eligible for compensation from the Interstate TRS Fund (Fund). Because the Consumer & Governmental Affairs Bureau (CGB) has received questions concerning the manner in which IP CTS providers may be eligible for compensation from the Fund, CGB issues this clarification. To establish such eligibility, IP CTS providers must either: (1) seek certification from the Commission pursuant to 47 C.F.R. 64.605; (2) become part of a certified state program; or (3) subcontract with an entity that is part of a certified state program. CGB also clarifies that an IP CTS provider seeking compensation from the Fund must notify the Interstate TRS Fund administrator 30 days prior to the date they submit minutes for payment. 110. Consumer & Governmental Affairs Bureau Seeks
• http://transition.fcc.gov/cgb/dro/trs_virginia.html
  • CA Pledge of Confidentiality; Appendix 9: Code of Virginia Section 8.01-44.3; Appendix 10; Play Back Device Guidelines; Appendix 11: Educational Materials 2007; and Appendix 12: Emergency Action Plan for Virginia Relay Center. [44]Exhibit A: Current TRS Contract with AT&T. [45]Contract continued. [46]Contract continued. [47]Contract continued. [48]Contract continued. [49]Complaint Summaries. [50]Complaint Summaries. [51]Complaint Summaries. [52]Outreach Materials. [53]CapTel Services. [54]Section 64.604 - 64.605 - CapTel. [55]Disaster Recovery Plan and Sample Directory Page (Landline and Wireless Bills). [56]Complaints; Sprint CapTel Mandatory Standards and Compliance Matrix 2007. [57]Final Order to Initiate 711. __________________________________________________________________ Programs. * [58]National Exchange Carrier Administration (NECA) * National Association of State Relay Administrators (NASRA) * [59]Telecommunications Equipment Distribution Program Association (TEDPA) * [60]Virginia Department for the Deaf and Hard of Hearing
• http://transition.fcc.gov/eb/Orders/2002/FCC-02-173A1.html
  • of use (``MOU''),10 defined as the MOU for completed interstate TRS calls placed through a TRS center beginning after call set-up and concluding after the last message call unit.11 TRS providers are eligible to receive payments from the TRS Fund only if they are: (1) TRS facilities operated under contract with and/or by certified state TRS programs pursuant to Section 64.605; (2) TRS facilities owned by or operated under contract with a common carrier providing interstate services pursuant to Section 64.604; or (3) interstate common carriers offering TRS pursuant to Section 64.604.12 To receive payments, TRS providers must submit monthly reports of interstate MOU to NECA.13 6. As required by the Act,14 the Commission has established mandatory minimum standards for all
• http://transition.fcc.gov/eb/Orders/2005/FCC-05-168A1.html
  • since 2000, it has not filed Annual Worksheets for 2001 or 2002, which is used to report 2000 and 2001 revenue, respectively. Within the past year, while Telecom House did file its quarterly Worksheet due May 1, 2005, it failed to file the quarterly Worksheets due November 1, 2004 and February 1 and August 1, 2005. 21. Section 54.711(a) and 64.605(c)(5)(iii)(B) of the Commission's rules clearly establish a carrier's obligation to file periodic Telecommunications Reporting Worksheets.55 A carrier's failure to file these Worksheets as required has serious implications for the USF and TRS programs. As discussed above, the filing of a Telecommunications Reporting Worksheet prompts a determination of liability for, and subsequent billing and collection of, payments by the administrators of
• http://transition.fcc.gov/eb/Public_Notices/DA-11-304A1.html
  • to the TRS user what the called party says. With Internet-based TRS, calls between the relay provider and the person with a hearing or speech disability are made via the Internet. The two most commonly used forms of TRS are Internet Protocol Relay (IP Relay) and Video Relay Service (VRS). This Enforcement Advisory highlights key emergency calling requirements. See section 64.605 of the Commission's rules, 47 C.F.R. S: 64.605, for a comprehensive list of all emergency calling requirements applicable to Internet-based TRS providers. Certain of the requirements only apply to IP Relay (text-to-voice) and VRS providers. "All 911 calls" is defined as "any communications initiated by [a] VRS or IP Relay user dialing 911." See 47 C.F.R. S: 64.605(b)(2)(ii). Internet-based TRS
• http://www.fcc.gov/Bureaus/Common_Carrier/Notices/1998/fcc98090.pdf http://www.fcc.gov/Bureaus/Common_Carrier/Notices/1998/fcc98090.txt http://www.fcc.gov/Bureaus/Common_Carrier/Notices/1998/fcc98090.wp
  • we believe that Federal Communications Commission FCC 98-90 4 Id. 5 47 U.S.C. § 225(b)(1). 6 47 U.S.C. § 225(a)(3 ). 7 Under Title IV, common carriers providing telephone voice transmission services were required to begin providing TRS, throughout the areas they serve, as of July 26, 1993. See 47 U.S.C. § 225(c). 8 See 47 C.F.R. §§ 64.601 - 64.605. 9 A text telephone (TTY) is a machine that employs graphic communications in the transmission of coded signals through a wire or radio communication system. 47 C.F.R. § 64.601(8). The Commission's rules require TRS providers to be capable of communicating with TTYs in both Baudot and ASCII format, at any speed generally in use. 47 C.F.R. § 64.604(b)(1). 10 Individual
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/err00257.doc
  • separations rules'' is changed to ``Wireless and other carriers that are neither subject to economic rate regulation nor to the jurisdictional separations rules''. On page 26, paragraph 53, the text ``implement presubscription or multivendoring as this time'' is changed to ``implement presubscription or multivendoring at this time.'' On page 32, paragraph 69, the text ``the amendments to sections 64.601 through 64.605 of the Commission's rules as set forth in Appendix A ARE ADOPTED, effective October 1, 2001'' is changed to ``the amendments to sections 64.601 through 64.605 of the Commission's rules as set forth in Appendix A ARE ADOPTED, effective thirty days from the date of publication in the Federal Register.'' FEDERAL COMMUNICATIONS COMMISSION L. Charles Keller Chief, Network Services Division
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/fcc00056.doc http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/fcc00056.txt
  • in sections 1, 4(i) and 4(j), 201-205, 218 and 225 of the Communications Act as amended, 47 U.S.C. Sections 151, 154(i), 154(j), 201-205, 218 and 225, this Report and Order IS ADOPTED, and Part 64 of the Commission's rules ARE AMENDED as set forth in the attached Appendix B. IT IS FURTHER ORDERED that the amendments to sections 64.601 through 64.605 of the Commission's rules as set forth in Appendix B ARE ADOPTED, effective thirty days from the date of publication in the Federal Register. The action contained herein has been analyzed with respect to the Paperwork Reduction Act of 1995 and found to impose new or modified reporting and/or recordkeeping requirements or burdens on the public. Implementation of these new
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/fcc00200.doc
  • informal complaints under our amended TRS rules. We also change the nomenclature in our rules from ``video relay interpreting'' to ``video relay services.'' Finally, we correct various typographical errors that would otherwise be corrected in an erratum. The specific rules that we amend in this Order are shown in Appendix A. The complete text, as amended, of sections 64.601 - 64.605 in Part 64, Subpart F of Title 47 of the Code of Federal Regulations, is in Appendix B. DISCUSSION First, we amend the effective date by which parties must comply with the amended rules adopted in the TRS Order (as modified by this Order). In the TRS Order, the Commission required the amendments to sections 64.601 through 64.605 of the
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/fcc00257.doc
  • the Commission's rules ARE AMENDED as set forth in the attached Appendix A. IT IS FURTHER ORDERED that each common carrier providing telephone voice transmission services shall provide, not later than October 1, 2001, access via the 711 dialing code to all relay services as a toll free call. IT IS FURTHER ORDERED that the amendments to sections 64.601 through 64.605 of the Commission's rules as set forth in Appendix A ARE ADOPTED, effective October 1, 2001. The action contained herein has been analyzed with respect to the Paperwork Reduction Act of 1995 and found to impose no new or modified reporting and/or record-keeping requirements or burdens on the public. IT IS FURTHER ORDERED that the Commission's Consumer Information Bureau, Reference
• http://www.fcc.gov/Bureaus/Common_Carrier/Public_Notices/1998/da981001.html http://www.fcc.gov/Bureaus/Common_Carrier/Public_Notices/1998/da981001.txt http://www.fcc.gov/Bureaus/Common_Carrier/Public_Notices/1998/da981001.wp
  • 27, 1998 NOTICE OF TELECOMMUNICATIONS RELAY SERVICES (TRS) CERTIFICATION (CC Docket No. 90-571) Notice is hereby given that the applications for certification of state Telecommunication Relay Services (TRS) programs of the states listed below have been granted, subject to the condition described below, pursuant to Title IV of the Americans with Disabilities Act of 1990, 47 U.S.C. 225(f)(2), and section 64.605(b) of the Commission's rules, 47 C.F.R. 64.605(b). The Commission will provide further Public Notice of the certification of the remaining applications for certification once review of those states' applications has been completed. On the basis of the states applications, the Commission has determined that: (1) the TRS program of the listed states meet or exceed all operational, echnical, and functional
• http://www.fcc.gov/Bureaus/Common_Carrier/Public_Notices/1998/da981194.html http://www.fcc.gov/Bureaus/Common_Carrier/Public_Notices/1998/da981194.txt http://www.fcc.gov/Bureaus/Common_Carrier/Public_Notices/1998/da981194.wp
  • 19, 1998 NOTICE OF TELECOMMUNICATIONS RELAY SERVICES (TRS) CERTIFICATION (CC Docket No. 90-571) Notice is hereby given that the applications for certification of state Telecommunication Relay Services (TRS) programs of the states listed below have been granted, subject to the condition described below, pursuant to Title IV of the Americans with Disabilities Act of 1990, 47 U.S.C. 225(f)(2), and section 64.605(b) of the Commission's rules, 47 C.F.R. 64.605(b). The Commission will provide further Public Notice of the certification of the remaining applications for certification once review of those states' applications has been completed. On the basis of the states applications, the Commission has determined that: 1. the TRS program of the listed states meet or exceed all operational, technical, and functional
• http://www.fcc.gov/Bureaus/Common_Carrier/Public_Notices/1998/da981238.html http://www.fcc.gov/Bureaus/Common_Carrier/Public_Notices/1998/da981238.txt http://www.fcc.gov/Bureaus/Common_Carrier/Public_Notices/1998/da981238.wp
  • 26, 1998 NOTICE OF TELECOMMUNICATIONS RELAY SERVICES (TRS)CERTIFICATION (CC Docket No. 90-571) Notice is hereby given that the application for certification of the state Telecommunication Relay Services (TRS) program of the state listed below has been granted, subject to the condition described below, pursuant to Title IV of the Americans with Disabilities Act of 1990, 47 U.S.C. 225(f)(2), and section 64.605(b) of the Commission's rules, 47 C.F.R. 64.605(b). The Commission will provide further Public Notice of the certification of the remaining applications for certification once review of those states' applications has been completed. On the basis of the states applications, the Commission has determined that: (1) the TRS program of the listed state meets or exceeds all operational, technical, and functional
• http://www.fcc.gov/Daily_Releases/Daily_Digest/2008/dd080919.html
  • OF PROPOSED CONSTRUCTION PROJECTS. (DA No. 08-2121). WTB. Contact: Dorothy Stifflemire at (202) 418-7349, email: Dorothy.Stifflemire@fcc.gov or Steve Delsordo at (202) 418-1986, email: Stephen.Delsordo@fcc.gov [33]DA-08-2121A1.doc [34]DA-08-2121A1.pdf [35]DA-08-2121A1.txt ----------------------------------------------------------------------- --- TEXTS ----------------------------------------------------------------------- --- TELECOMMUNICATIONS RELAY SERVICES AND SPEECH-TO-SPEECH SERVICES FOR INDIVIDUALS WITH HEARING AND SPEECH DISABILITIES; E911 REQUIREMENTS FOR IP-ENABLED SERVICE PROVIDERS. Granted the petition for limited waiver of interim Section 64.605(c) of the Commission's rules, filed by Sorenson Communications, Inc. and extended limited waiver to all VRS providers. (Dkt No. 03-123, 05-196). Action by: the Commission. Adopted: 09/15/2008 by ORDER. (FCC No. 08-210). CGB [36]FCC-08-210A1.doc [37]FCC-08-210A1.pdf [38]FCC-08-210A1.txt POST-TRANSITION DTV TABLE OF ALLOTMENTS, 47 C.F.R. 73.622(I), HAYES CENTER, NEBRASKA. Proposed substituting DTV Channel 6 for DTV Channel 18 for Station KWNB-DT. (Dkt
• http://www.fcc.gov/cgb/dro/numbering_and_e911_for_vrs_ip.html
  • Consumer And Governmental Affairs Bureau Modifies Cost Submission Timeframes Associated With Implementation Of The Numbering System For Internet-Based Telecommunications Relay Services. Docket No. 03-123 and 05-196. Public Notice: [85]Word || [86]PDF 9/19/08 Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Service Providers. Granted the petition for limited waiver of interim Section 64.605(c) of the Commission's rules, filed by Sorenson Communications, Inc. and extended limited waiver to all VRS providers. (Docket No. 03-123 and 05-196) (FCC No. 08-210) Order: [87]Word || [88]PDF 7/29/08 Commission Releases Request for Quotation for Contractor to Build and Operate Centralized Database for Internet Based Telecommunications Relay Service Numbering System. (CG Docket 03-123; WC Docket 05-196) Public Notice: [89]Word
• http://www.fcc.gov/cgb/dro/trs.html
  • Consumer And Governmental Affairs Bureau Modifies Cost Submission Timeframes Associated With Implementation Of The Numbering System For Internet-Based Telecommunications Relay Services. Docket No. 03-123 and 05-196. Public Notice: [311]Word || [312]PDF 9/19/08 Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Service Providers. Granted the petition for limited waiver of interim Section 64.605(c) of the Commission's rules, filed by Sorenson Communications, Inc. and extended limited waiver to all VRS providers. (Docket No. 03-123 and 05-196) (FCC No. 08-210) Order: [313]Word || [314]PDF 7/29/08 Commission Releases Request for Quotation for Contractor to Build and Operate Centralized Database for Internet Based Telecommunications Relay Service Numbering System. (CG Docket 03-123; WC Docket 05-196) Public Notice: [315]Word
• http://www.fcc.gov/cgb/dro/trs_history_docket.html
  • (TRS) eligible for compensation from the Interstate TRS Fund (Fund). Because the Consumer & Governmental Affairs Bureau (CGB) has received questions concerning the manner in which IP CTS providers may be eligible for compensation from the Fund, CGB issues this clarification. To establish such eligibility, IP CTS providers must either: (1) seek certification from the Commission pursuant to 47 C.F.R. 64.605; (2) become part of a certified state program; or (3) subcontract with an entity that is part of a certified state program. CGB also clarifies that an IP CTS provider seeking compensation from the Fund must notify the Interstate TRS Fund administrator 30 days prior to the date they submit minutes for payment. 110. Consumer & Governmental Affairs Bureau Seeks
• http://www.fcc.gov/cgb/dro/trs_virginia.html
  • CA Pledge of Confidentiality; Appendix 9: Code of Virginia Section 8.01-44.3; Appendix 10; Play Back Device Guidelines; Appendix 11: Educational Materials 2007; and Appendix 12: Emergency Action Plan for Virginia Relay Center. [44]Exhibit A: Current TRS Contract with AT&T. [45]Contract continued. [46]Contract continued. [47]Contract continued. [48]Contract continued. [49]Complaint Summaries. [50]Complaint Summaries. [51]Complaint Summaries. [52]Outreach Materials. [53]CapTel Services. [54]Section 64.604 - 64.605 - CapTel. [55]Disaster Recovery Plan and Sample Directory Page (Landline and Wireless Bills). [56]Complaints; Sprint CapTel Mandatory Standards and Compliance Matrix 2007. [57]Final Order to Initiate 711. __________________________________________________________________ Programs. * [58]National Exchange Carrier Administration (NECA) * National Association of State Relay Administrators (NASRA) * [59]Telecommunications Equipment Distribution Program Association (TEDPA) * [60]Virginia Department for the Deaf and Hard of Hearing
• http://www.fcc.gov/eb/Orders/2002/FCC-02-173A1.html
  • of use (``MOU''),10 defined as the MOU for completed interstate TRS calls placed through a TRS center beginning after call set-up and concluding after the last message call unit.11 TRS providers are eligible to receive payments from the TRS Fund only if they are: (1) TRS facilities operated under contract with and/or by certified state TRS programs pursuant to Section 64.605; (2) TRS facilities owned by or operated under contract with a common carrier providing interstate services pursuant to Section 64.604; or (3) interstate common carriers offering TRS pursuant to Section 64.604.12 To receive payments, TRS providers must submit monthly reports of interstate MOU to NECA.13 6. As required by the Act,14 the Commission has established mandatory minimum standards for all
• http://www.fcc.gov/eb/Orders/2005/FCC-05-168A1.html
  • since 2000, it has not filed Annual Worksheets for 2001 or 2002, which is used to report 2000 and 2001 revenue, respectively. Within the past year, while Telecom House did file its quarterly Worksheet due May 1, 2005, it failed to file the quarterly Worksheets due November 1, 2004 and February 1 and August 1, 2005. 21. Section 54.711(a) and 64.605(c)(5)(iii)(B) of the Commission's rules clearly establish a carrier's obligation to file periodic Telecommunications Reporting Worksheets.55 A carrier's failure to file these Worksheets as required has serious implications for the USF and TRS programs. As discussed above, the filing of a Telecommunications Reporting Worksheet prompts a determination of liability for, and subsequent billing and collection of, payments by the administrators of
• http://www.fcc.gov/eb/Public_Notices/DA-11-304A1.html
  • to the TRS user what the called party says. With Internet-based TRS, calls between the relay provider and the person with a hearing or speech disability are made via the Internet. The two most commonly used forms of TRS are Internet Protocol Relay (IP Relay) and Video Relay Service (VRS). This Enforcement Advisory highlights key emergency calling requirements. See section 64.605 of the Commission's rules, 47 C.F.R. S: 64.605, for a comprehensive list of all emergency calling requirements applicable to Internet-based TRS providers. Certain of the requirements only apply to IP Relay (text-to-voice) and VRS providers. "All 911 calls" is defined as "any communications initiated by [a] VRS or IP Relay user dialing 911." See 47 C.F.R. S: 64.605(b)(2)(ii). Internet-based TRS